Hello, running TB 1.2.0, theme Niara, PHP 7.3.29, MySQL 5.6.51, on a cpanel hosting package.
The last two orders we received are not displaying the purchased products. When you click on the order from the admin panel, you can see all of the customers info, the total cost, order status, but the actual products do not display. This is probably because of the following error:
*ERROR* 2021/08/15 - 22:56:11: Property OrderDetail->product_reference length (34) must be between 0 and 32 at line 1058 in file classes/ObjectModel.php
Even the invoice is empty, see attached screenshots.
I am unsure where to go next in terms of troubleshooting a fix for this. I apologize if I am missing any info or in the wrong section. I am happy to provide any information.
Question
Seth
Hello, running TB 1.2.0, theme Niara, PHP 7.3.29, MySQL 5.6.51, on a cpanel hosting package.
The last two orders we received are not displaying the purchased products. When you click on the order from the admin panel, you can see all of the customers info, the total cost, order status, but the actual products do not display. This is probably because of the following error:
Even the invoice is empty, see attached screenshots.
I am unsure where to go next in terms of troubleshooting a fix for this. I apologize if I am missing any info or in the wrong section. I am happy to provide any information.
Any help is appreciated. Thanks!
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