Where can I find how someone found my website?

[alwayspaws]

I received email from someone and would like to know how they found my site, without asking them.

[moy2010]

If you set Google Analytics, there's a dedicated section to the visitors' origin.

[alwayspaws]

I still can't find it. They didn't register or sign up for a newsletter.

Thanks!

[Havouza]

Or install lesleys free piwik module and you can use my piwik server. For free

[Havouza]

Then you will see down to town or village

[alwayspaws]

I'd like to try that over the weekend. Thank you!

[alwayspaws]

@Havouza said in Where can I find how someone found my website?:

Or install lesleys free piwik module and you can use my piwik server. For free

I installed @lesley's piwik and am using your server for free! Thanks so much, @Havouza

Does anyone know how to see visitors from previous dates in google analytics or somewhere else, from before I installed Piwik?

[Havouza]

Not possible

[alwayspaws]

I meant with Google Analytics just this once, please.

[Havouza]

Only if you have GA installed and a GA account

[alwayspaws]

I do have one but don't know where to look, but I will try again to hunt it down. I'm not familiar with GA yet.

[Havouza]

I never use it because I dont like to give info to Google. They get enough anyway

[alwayspaws]

They have way too much info! I'm going to email the person and ask them.

[alwayspaws]

@moy2010 said in Where can I find how someone found my website?:

If you set Google Analytics, there's a dedicated section to the visitors' origin.

Oh, I checked it and still can't find it. I searched by visitors and visits. I won't worry about it. I'll just contact the person who emailed me. Thanks @moy2010 :)

[moy2010]

Sorry, I didn't read that you wanted to know the origin from someone who contacted you by e-mail.

Getting to know this is close to impossible; I can only think of asking him or, once he/she creates an account, check the I.P. and see if it matches to one from a previous visit.

[alwayspaws]

I did not explain it right. I was contacted by someone and I just wanted to know how they found my website. Did they find it by Google or Yahoo or Facebook. Something like that. Thanks!

[lesley]

The easiest way is going to ask them. There is no fool proof way. You can look at the different referral channels in google analytics, but google analytics does not let you track things on a per person level.

[alwayspaws]

Thanks, Lesley. I just emailed them.

[alwayspaws]

@lesley This person has emailed me three times now and will only say that her family has bought from me in the past and was happy with it. I tracked them down on FB because it's a charity with a large following. I point blank told her, politely (!) (I'm always polite!) that it's impossible that her family has bought from me because I'm a new site and I keep records of everything.

[lesley]

Then I don't think there is any way of knowing really.

[alwayspaws]

I gave up. She isn't a customer. She wants donations. She really came to the right person. lol!