In Prestashop 1.6.24 ( and earlier versions ) it was not possible to delete Shopping Carts that have been converted into orders.
Although the Customers/Shopping Carts screen in the BO gives a Delete option in the View dropdown clicking it displays
Deleted Selected Item? in an alert box. Selecting OK then produces "An Error Occurred during Deletion" at the top of the screen.
ThirtyBees 3.0 seems to have inherited this behaviour.
I can't see the need to retain Shopping Carts which have been converted into orders. I've carts going back to 2014. The order details are still available.
If there is some hidden technical reason? If there is why show the Delete option?
As a test I've manually deleted entries for a customer in tb_cart_product and tb_cart - [ on a test server ]
This had the desired tidying up effect but I'm wondering if I could have stored up some future problem?
Question
Ian Ashton
In Prestashop 1.6.24 ( and earlier versions ) it was not possible to delete Shopping Carts that have been converted into orders.
Although the Customers/Shopping Carts screen in the BO gives a Delete option in the View dropdown clicking it displays
Deleted Selected Item? in an alert box. Selecting OK then produces "An Error Occurred during Deletion" at the top of the screen.
ThirtyBees 3.0 seems to have inherited this behaviour.
I can't see the need to retain Shopping Carts which have been converted into orders. I've carts going back to 2014. The order details are still available.
If there is some hidden technical reason? If there is why show the Delete option?
As a test I've manually deleted entries for a customer in tb_cart_product and tb_cart - [ on a test server ]
This had the desired tidying up effect but I'm wondering if I could have stored up some future problem?
1 answer to this question
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