manual installation

[Pietroalberto]

Hi, softaculous on the server (Cpanel ) I use was removed, I wanted to do another test installation and I was unable to install TB manually, I get an error on the 3rd step, with softaculous it was done in one click, does anyone have a solution? Are there any permissions to change?

 

[datakick]

Quote

 was unable to install TB manually, I get an error on the 3rd step

We can't help you if you don't tell us what the error was. Please provide screenshots. Also, look into your server error logs, and into /logs directory inside your tb installation. There might be some additional hints.

[Pietroalberto]

Link to database cannot be established: SQLSTATE[HY000] [2002] php_network_getaddresses: getaddrinfo failed: Name or service not known

the error on the "install" folder refers to the first file of the db (classes ) folder line 263 , changing the parameters of the line changes the error message , question is must all be set : localhost- user- database-password ??
I have now deleted the trial installation

[datakick]

Yes, you must set Database server address, database name, login and password.

Server address is usually localhost, but can be different. 

You have to go to your cpanel and create new database there and db user that can access that. Use that info when installing thirtybees.