linked orders

[beetea2]

We got 2 orders recently from the same customer, one right after the other, but just one payment (which covered the cost of both orders), and ThirtyBees marked the orders as "linked"

I tried to reproduce this feature on my test site, but don't see any way to link two orders.

It's a really nice feature, but how does it work and how can I link two orders?

TB 1.5.1 with PayPal payment module.

Edited June 15, 2024 by beetea2
clarification

[Yabber]

Such a split order is created if each product in the order has a different carrier assigned to it.

[the.rampage.rado]

Or if some products use ASM and some not.

[beetea2]

Thanks for both your replies. ASM is Advanced Stock Management? I'm not using it (as far as I know), and none of our products have any particular carrier assigned, but you've given me some clues to investigate further.