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Messages submitted as an order comment - how to have these sent by email?


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Posted

Currently messages submitted by customers as an order comment are not sent by email to the store owner but remain in the shop's customer service section. Is there a way for them to be sent by email?

Posted

The 'mailalerts' module passes the {message} variable to the template email 'new_order' sent to the store admin.
Check in this email template if you have such a variable.

Screenshot_20241130_141622.png

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