Siteboost Posted October 11, 2017 Share Posted October 11, 2017 In the product comments module you have the ability to activate validation of all reviews. Unfortunately there doesn't seem to be any way to get an e-mail notification when a new review is awaiting approval. Any suggestions on how to solve this issue? Link to comment Share on other sites More sharing options...
Siteboost Posted October 11, 2017 Author Share Posted October 11, 2017 Sounds great with an updated version of the module! I've added the email notifications as a feature request on github. Link to comment Share on other sites More sharing options...
alwayspaws Posted December 16, 2017 Share Posted December 16, 2017 @mdekker I was told someone made a comment on one of my products but I can’t find the comment to approve it and I didn’t get any email and there isn’t any notification at the top of my dashboard either. How can I find it? Link to comment Share on other sites More sharing options...
MockoB Posted December 16, 2017 Share Posted December 16, 2017 Just click on configure your "product comments" module in modules section. Link to comment Share on other sites More sharing options...
alwayspaws Posted December 16, 2017 Share Posted December 16, 2017 @MockoB I went to configure it and it was already configured, but at least I saw the comment awaiting approval. I guess I'll have to check the product comments module from time to time, until I figure out how to have it show up in the admin dashboard or in email. (smile: hinting in case there's something else I should do). Link to comment Share on other sites More sharing options...
MockoB Posted December 16, 2017 Share Posted December 16, 2017 When you figure it out please share it with the community ;) Link to comment Share on other sites More sharing options...
alwayspaws Posted December 16, 2017 Share Posted December 16, 2017 You mean that no one gets notifications? If I figure it out of course I’ll post it. Link to comment Share on other sites More sharing options...
gonssal Posted December 16, 2017 Share Posted December 16, 2017 If you can write code, you could use the actionObjectProductCommentAddAfter hook, which should trigger after adding a new product comment. The just added comment is passed to the hook as $params['object']. Link to comment Share on other sites More sharing options...
MockoB Posted December 16, 2017 Share Posted December 16, 2017 @alwayspaws that's exactly what I mean. You may do what @gonssal said or wait like most merchants, someone who understands the above line, to implement the notifications in the core :) Link to comment Share on other sites More sharing options...
alwayspaws Posted December 17, 2017 Share Posted December 17, 2017 @gonssal I don't know where to find that hook and I'm not actually a hooker ... I mean coder. lol. @MockoB - I have done some investigating but haven't implemented any of the below yet, but I have high hopes: Some of this info dates back to 2013 and PS 1.5 but may somehow work: https://www.prestashop.com/forums/topic/244193-how-can-i-have-notifications-about-new-comments-made-on-products/ Modify the existing products comments module and add a mail() call in the function that saves the customer's comment: First make in /productcomments folder /mails. In /mails make folder with Yourisolanguage like (en, fr, pl) and here mail templates named new_comment.(txt, html). in file productcomments on line 542 (or whatever) after: find $comment->save(); paste: $template = 'newcomment'; $subject = $this->l('New comment'); $mailma = 'HEREYOUEMAILADDRESS'; $idlang = (isobject($cookie) AND isset($cookie->idlang)) ? (int)$cookie->idlang : (int)Configuration::get('PSLANGDEFAULT'); $iso = Language::getIsoById((int)$idlang); if (file_exists(dirname(__FILE__).'/mails/'.$iso.'/'.$template.'.txt') AND file_exists(dirname(__FILE__).'/mails/'.$iso.'/'.$template.'.html')) Mail::Send($id_lang, $template, $subject, NULL, $mail_ma, NULL, strval(Configuration::get('PS_SHOP_EMAIL')), strval(Configuration::get('PS_SHOP_NAME')), NULL, NULL, dirname(__FILE__).'/mails/'); end of that posted code Tech support from Vekia in that same forum post: Vekia: you have to modify module .php file to the function where comment is added to cart - just add mail function to send an email. Someone asked him to clarify and his reply was: Files that need to be edited, which files they are and the mail call code that needs to be put in: modules/productcomments/controllers/front/default.php add mail function somewhere after: $comment->save(); ===================== A different user worked out the code for PS 1.5.6 I edited the following file: mywebsite/modules/productcomments/controllers/front/default.php And I added the following line: mail("[email protected]","new review","new review posted on website") After the first "$comment->save();" on line 110, like so: $comment->title = Tools::getValue('title'); $comment->grade = 0; $comment->validate = 0; $comment->save(); mail("[email protected]","new product review","new product review posted on website"); $grade_sum = 0; foreach(Tools::getValue('criterion') as $id_product_comment_criterion => $grade) { $grade_sum += $grade; $product_comment_criterion = new ProductCommentCriterion($id_product_comment_criterion); if ($product_comment_criterion->id) $product_comment_criterion->addGrade($comment->id, $grade); } ============================ News for users of the PS 1.7 version (if any are here) Free product reviews module for new PrestaShop 1.7.x productcomments.zip by Vekia: This addon is a modification of old 'productcomments' module that we have by default in each installation of prestashop 1.6.x / 1.5.x. Now it fully supports new releases of PS 1.7.x. Module has exactly the same features as previous versions with improved design. Download from forum: https://www.prestashop.com/forums/topic/609811-free-module-product-reviews-comments-for-prestashop-17/?_fromLogin=1 Another user's observation and fix for that addon: If the popup stays on screen the user said: It was the usual "wrong folder and file permissions" on Prestashop. Changed everything to 755/644 and now it's working. So, I'm not sure I'm up to this task, but I may try ... tomorrow. Today is shot. Link to comment Share on other sites More sharing options...
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