Product Comments not working

[SLiCK_303]

Is it just me, or do the Product Comments not work in 1.0.3? I've got the module installed, however when I goto a product, and try to write a comment, the form doesn't come up. Using the stock theme.....

(edit) It seems to work with my ps theme......hmm.....

(edit 2) After changing themes back and forth a couple times, it is now working on the default theme. So, I guess nevermind......;)

[alwayspaws]

@SLiCK_303 we all have issues to discuss at different levels so please keep posting.

I think I’m level 2 of 10. Lol. Small biz merchant with little experience of open source website design before thirty bees.

[SLiCK_303]

I'm back to it not working again, clearly there is some issue going on......

[marci123]

I might be wrong but I think only customers who bought the product can post a comment.

[MockoB]

Only registered customers should be able to write a review. But there should be a message at least informing about it.

[MockoB]

I just checked his site and there is review button on the product page, if the button is pressed I can see in the address bar that the link is changed but box is no form is opening. Is it possible that the product comments module is not installed?

[SLiCK_303]

It's installed and enabled. If it were not installed you wouldn't even see the option to post a review. I've tried to both logged in, and not, still no joy. I've Disabled it and re-enabled it. I've uninstalled it and re-installed it, still no joy. I've tried different themes, still nothing....ACK

[marci123]

Could you set your comment settings to allow guest reviews? Then we could test it.

[SLiCK_303]

already set that way...

I noticed, when I try and write a review for a product without combinations, it gives the following error.

This combination does not exist for this product. Please select another combination.

very strange....

[SLiCK_303]

no.....it's (edited out)

[MockoB]

It's working for me now.

[SLiCK_303]

wtf? What browser are you using? Guess i'll clear my browser cookies, and cache....

[MockoB]

I'm on safari, but earlier today when I tried it wasn't working.

[SLiCK_303]

when i goto the backend i do not see your review... hmmmm

[marci123]

I had problems posting a review and got this message (see screenshot). Maybe it depends on the product if it has variations or not .. As soon as I click on the review button the message about wrong combination pops up.

[MockoB]

[SLiCK_303]

@mdekker said in Product Comments not working:

I was able to submit a review on this page: https://www.bayouwitchincense.com/signature-line/2432-al-kaaba-stick-incense.html

The button disappeared shortly thereafter because I have already reviewed the product, so looks fine to me.

wrong website....

[MockoB]

Me too, I just saw it.

[marci123]

Now it is working ... I could leave comments without any problems .. edit: sorry, didn't notice ... I have been redirected too

[marci123]

Here is a direct link to the product on the test site. As soon as you click on the review button the warning notice about wrong combination pops up http://thirtybees.paganliving.net/candles/chakra-pillar-candle/crown-chakra-pillar-candle

[SLiCK_303]

@marci123 said in Product Comments not working:

Here is a direct link to the product on the test site. As soon as you click on the review button the warning notice about wrong combination pops up

yuppers, and if you goto a product that has combinations, like any stick incense, it doesn't give that error, but also still doesnt work.

[SLiCK_303]

And.......it's working again. After changing themes back and forth a couple times, it decided to start working again. Sounds 'buggy' to me.......

[SLiCK_303]

This is getting old, now it's not working again. I was disabling some modules I don't use, NOT the comment one, and it stopped working. grrrrrr.....

[SLiCK_303]

I'll look in the db for my other url...and let you know if i find it.

[SLiCK_303]

If i search the tb_configuration table, I find no reference to bayouwitchincense.com. The only place I have it redirecting you to that site is the copyright at the bottom of the page. AS far as caching goes, right now i have it all turned off.

[SLiCK_303]

ok, its working again when i change themes back and forth and back. I will pay attention as to which module i disable screws it up.