30knees
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Everything posted by 30knees
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An update on this error with a semi-solution. I’ve noticed the “No carriers available” error is only for guests/non-logged in customers on the one-page checkout. This is because the shop doesn’t know what country the guest/non-logged in customer is, which in turn is the case because the carrier selector is before the address input field in the checkout. This can be fixed by not using the one-page checkout.
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Something to consider for a (one-page) checkout: The address should always be entered before the carrier selector on a one-page checkout. I've noticed that otherwise the shop gives a "No carriers available" error to guests/non-logged in customers. This is because the shop doesn't know what country the guest/non-logged in customer is. See: https://forum.thirtybees.com/topic/235/no-carriers-available-error
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Good question. I'm also wondering about the differences between the different referral programs out there (for PS, but assuming their compatibility for TB).
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Oh, wow! That's super kind. I'll send you a chat!
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Hi, While installing TB I noticed a message on the account creation page that data will be sent to thirtybees. What data is this all?
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Hi, We migrated from PrestaShop 1.6.11 to TB in the hope that the dreaded PS "No carriers available error", as eg mentioned here: https://www.prestashop.com/forums/topic/336775-no-carriers-available/ would be fixed. Unfortunately, we still get the same error message. Does the forum have any ideas on how to fix it beyond the standard PS fixes, which unfortunately didn't work for us?