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Joint Systems

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  1. This is not a new installation, it was converted to TB about a month ago and had been working fine. I added thousands of products recently and after a search index update the backend catalog disappeared though the productsstill appear on the store. As a work around I switched jointsystems.org back to a multistore with the shop being an addon. I have put the shop in debug mode.
  2. According to the search in the back office there are 65196 products at joinsystems.org/shop and the products often less images are showing up on the front end, but not in the catalog in the admin. This never happened before in TB or PS. Tried reindexing the products and came up with the same number as before but none show up in the tab products. Ran check and fix in the TB cleaner module which corrected several errors involving products but still zero showed up in the admin catalog. Any ideas what is the cause and how to fix?
  3. The price sheets from the manufacturers come with the coma used as a separator. With PS I always had to change the ; to a comma, with TB you don't. On the other had PS seemed to learn or defaulted to products where as TB defaults to categories. It would seem that product imports would be the most common use rather than categories? I use excel from office 2016 to edit the price files. Usually the errors are caused by letters or ineligible characters used for the part numbers but in this case I don't know what is causing the errors as the IDs do not seem to have obvious problems? Ended up using a simple numerical excel series which imports easily but causes products when the ID is changed with each price sheet. If you use an Excel simple number series for the ID the import process works very well. Was able to import over 32000 items in one batch.
  4. Useful information, thanks DataKick!
  5. Installed Google Analytics 2.3.4. Is Google Analytics API v1.2.2 - by PrestaShop obsolete or just for a different administrative purpose?
  6. The price sheets from the manufacturers come with the coma used as a separator. With PS I always had to change the ; to a comma, with TB you don't. On the other had PS seemed to learn or defaulted to products where as TB defaults to categories. It would seem that product imports would be the most common use rather than categories? I use excel from office 2016 to edit the price files. Usually the errors are caused by letters or ineligible characters used for the part numbers but in this case I don't know what is causing the errors as the IDs do not seem to have obvious problems? Ended up using a simple numerical excel series which imports easily but causes products when the ID is changed with each price sheet.
  7. None of the prestshops are linked but monthly traffic provided data.
  8. Currently the TB dashboard shows 28 visitors on line in the last half hour however the traffic from 2019-10-14 to 2019-11-14 shows 0? Needless to say this makes no sense. On a similar website PS 1.6.2.4 the current traffic is 51 and visits for the month 89,331. Jointsystems.org is not the only TB website that shows multiple visitors in the half hour but no visitors in the last month.
  9. Mapping sent in PM. Here are the last two entries on the error log. 7-Nov-2019 09:20:41 US/Eastern] PHP Notice: Trying to get property of non-object in /home/usenginescorp/public_html/usengines.net/cache/smarty/compile/28/f0/06/28f006dfbde8c07fbc26ecff8a4accb616092e8b_0.file.category.tpl.php on line 106 [07-Nov-2019 09:21:11 US/Eastern] PHP Notice: Undefined index: subcategories in /home/usenginescorp/public_html/usengines.net/cache/smarty/compile/28/f0/06/28f006dfbde8c07fbc26ecff8a4accb616092e8b_0.file.category.tpl.php on line 106 [07-Nov-2019 09:21:11 US/Eastern] PHP Notice: Trying to get property of non-object in /home/usenginescorp/public_html/usengines.net/cache/smarty/compile/28/f0/06/28f006dfbde8c07fbc26ecff8a4accb616092e8b_0.file.category.tpl.php on line 106
  10. Under configuration information in TB 1.1 we are getting this notice of three obsolete files.
  11. Here are the last two entries on the error log. 7-Nov-2019 09:20:41 US/Eastern] PHP Notice: Trying to get property of non-object in /home/usenginescorp/public_html/usengines.net/cache/smarty/compile/28/f0/06/28f006dfbde8c07fbc26ecff8a4accb616092e8b_0.file.category.tpl.php on line 106 [07-Nov-2019 09:21:11 US/Eastern] PHP Notice: Undefined index: subcategories in /home/usenginescorp/public_html/usengines.net/cache/smarty/compile/28/f0/06/28f006dfbde8c07fbc26ecff8a4accb616092e8b_0.file.category.tpl.php on line 106 [07-Nov-2019 09:21:11 US/Eastern] PHP Notice: Trying to get property of non-object in /home/usenginescorp/public_html/usengines.net/cache/smarty/compile/28/f0/06/28f006dfbde8c07fbc26ecff8a4accb616092e8b_0.file.category.tpl.php on line 106
  12. Attached. Dewalt Sept 2019 active 1-500.csv
  13. Took out the dashes using excel general replacement, same result.
  14. Are dashes a problem? Will try taking them out. These are manufacturers part numbers, will leave the dashes in the names.
  15. I was trying to import some 500 products. Verification was 100%. When it got to the beginning of the import it stopped with 5 products errors out of 500. Do not know what is wrong with products as there is no reason given. Note at the bottom of the import the links for the same five products were rewritten. Nothing was imported, had the same issues with Prestashop 1.7+. I deleted the 5 items that were reported as errors, they tried to import again. Same 100 verified then 5 more errors appeared, deleted those. Tried to reimport, got 5 more errors?
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