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Rich I

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  1. Thank You Petr, I've obviously never looked in that part of the menu
  2. Is it possible to have a "collected" tab added to the BO on the status dropdown menu on the orders page on the next update please?
  3. I completely removed the module, downloaded a new copy and uploaded and installed - no change When the url is pasted into my browser it shows a blank page with the spinning blue circle still I have no other email or GDPR modules installed.
  4. yes, other emails are going out. We're using the PHP mail() function. PHP version: 7.3.28 thirty bees version: 1.1.0
  5. no, there were no emails sent
  6. Hi, I have installed the module and it says on the next process there are 4 emails to send. I have the cronjob set up on a daily cycle and even copied and pasted it manually and the status of 4 emails to send has not changed for 5 days, am I missing a step? When the url is pasted manually all I get is the blue spinning circle on the my browser, I not sure if this is complete or waiting to resolve? thanks in advance - Rich I
  7. Ok, thank you for the clarification
  8. I have not fully integrated the Mail chimp module yet, but when I do and set up the order emails etc will I have to disable the TB mail alerts module?
  9. thank you lesley for your fast response
  10. I have been looking through the forums and online and cannot find anything as to whether I can download sales tax information from the BO. We are in Canada so have 2 sales taxes and it would make life easier if we could download the information separately so as to pay them individually the our Provincial and Federal Government's. They are listed separately on the invoice but I can't find them listed anywhere so they can be put into an Excel sheet for example. I have looked at Datakick and it doesn't seem to do that. any suggestions?
  11. Rich I

    Cron Module

    I find the module easier as I do not fully understand how to set up cron jobs in cpanel yet, I guess this is a stepping stone
  12. Rich I

    Cron Module

    I have been recently trying to set up the Cron job module and found the module instructions confusing, here is a great post I found from shoptech on how to use it https://shoptech.media/manage-important-tasks-in-one-place-with-prestashop-thirtybees-task-scheduler-module/
  13. Fixed - I had not enabled "Display suppliers and manufacturers" in the general preferences in the BO
  14. I have set up the site map module and the site map link is in the footer. When I open the site map and click on suppliers I get a 404 - Page not available. I have unchecked the supplier box on the sitemap module but that has made no difference. I have suppliers listed and tied to products, but again no change. Has anyone else had this issue?
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