lesley

Hopefully. If you can find the companies contact information outside of addons please send it over. I can contact them as well.

Is the developer from addons or a 3rd party site?

No luck means what?

Have you put a ticket in with their support? Who is the developer?

Hmm, but when you disable the third party modules it goes away?

Ok, try just one or the other to see which one makes it go away. I am betting it is the override, something might be wrong with it.

If you disable 3rd party modules from the performance page does it go away? Also if you disable overrides from that same page does it go away?

Does the error go away when you disable that module?

Have you updated your shop to the latest 1.0.2 version?

To be honest non technical users are not using bash scripts. They are installing via Softaculous, A2's auto installer, or via Cloudways app launcher. Non-technical users don't generally do anything from the command line.

Can you PM me your logins.

Can you check your error log to see what the 500 error is in the log.

It is a server issue, pass that information to your host, open a support ticket with them.

I think you might need to read some articles on SEO. Moz has some pretty good articles. Link exchanges do not work any more, you will get penalized for doing them in some cases. GMB only really works if you have a physical location and show your address. The option to hide the map hides the listing.

Is this on the front end or the back end? Have you disabled overrides and third party modules and cleared your cache?

A google business page is the listing on google for your business. Go here to create one, https://www.google.com/business/ I am not familiar with a personal page. Just create a google business listing if you can publish your address, it helps with SEO.

There is not a page that explains it. You can make a CMS page to tell about it though.

The fix I posted fixed the issue, but it was related to the community theme. You can either try that fix or let the developer of the theme know about the issue.

What is the file location for that file?

Can you try this commit and see if it fixes your issue, https://github.com/thirtybees/community-theme-default/commit/5c0a26695e541f4bac0051851e501e53d640f2d1 This is in the community theme, not the module.

opps I was looking in the wrong area. does debug mode give any clues?

This is what I see, https://www.screencast.com/t/dYc248th Is it not correct?

I see the loyalty points in english.

Can you pm me BO access and cpanel access to your site. I cannot reproduce this bug on our test environment.

This discussion brings up a major point and I think a few flaws in the system as well. We have several clients with multiple sites. These are things you do with larger clients that have larger budgets. We generally have the array setup like this Dev Site -> Staging Site -> Production site. So 3 sites. The reason being is that the product stays synced with the live site, unless we are pushing a change to the production site. This allows us to have a dev site that we can test things on that will never make it to the staging site. Think about it as failed tests, things that might have seemed like a good idea, but did not pan out for whatever reason. Its going to be hard to use a restrictive licensing server in an instance like above. I get that a developer might not have licensed his modules to be used in an instance like that, but at the same time I think addons or any store needs to have the licenses more open, they are impossible to work under really. For instance, even with a setup like I have mentioned, I have cloned a site locally to work on while traveling in an airport or else where. Now I am talking about 4 instances of the same module, if my employees want to do the same we could be talking about 8 instances. Are we going to have to have 8 licenses now? I don't think most developers are going to want to pay several thousand dollars in modules just to set up a development site that they can work on locally. At the same time, maybe some developers know, but most merchants do not know. If you run multi-shop you are supposed to purchase a module license for each shop. This is something that I have always disagreed with. This is going to make the ownership of multi-shop out of reach for a lot of merchants, but at the same time I cannot understand how it is going to be enforced without a lot of changes to the module api either.