Havouza

Wellit has worked for 10 years with gmail so I think that is not a problem. But the email is already in store email so that's not the problem.

Not possible to get it to work. I have created a number of new app passwords but same error. I used telnet to see so nothing else blocked 587 but its no pproblem to connect to smtp.gmail.com

Yes I know This is the app password Google generated but it does not work gygi qhrw ldmv dbpf

When I generated the password I got it with 16 symbols but with a space after each 4 symbols. According to ChatGpt it should be used without the spaces

I try to setup the PhpMailer module to use smtp.gmail.com. Have go a app password and configured using TLS and port 587 but get "Failed to send email: SMTP Error: Could not authenticate." What can be wrong. I have checked the password 10 times and tested both as it is generated with a spce between every 4 symbols and with the spaces taken away which I think is the correct way. It should contail 16 symbols

Yea I know and 1.6 themes are only very few nowadays. PS dont have them anymore

But these two lines are identical

@datakick I get the attached error when trying to upgrade the php from 7.4 to 8.3. I understand that it is a probem with a module in the theme. There is perhaps more but must test to start somewhere and see if it is possible Any hints please, shop_error.txt

Yea I did decrypt it but attached wrong file

Problem Solved. Curl was not installed on the new server for some reason

@datakick Someone can interpret this decrypted 500 error. Se attachment exception_202532217170.txt

I have created an account on Google merchant. After crawling is say that product images is to small and must be 100x100 or bigger. But all images is made from 800x800 images. Anyone knows which image Google look at. The small_default is 98x98. Can it be that problem

Have looked thru them. Problem is that not one of them state what php version they support

Everything we use in modules manage php 8, its just the theme that don't. As I read your answer PS 1.7 and 8.x themes can work with TB?

We run the latest version of TB. It rund php7.4 because it seems there is some modules that cant handle php8. It seems that the Theme is the problem. I know there is no TB themes but before PS themes worked. Now PS has no 1.6 themes anymore and I assume 1.7 and 8.x does not work. Am I correct?

Ok I copies from another one and changed the content THANKS for the help. Not something simple really

Can I just create an empty new_order.txt

That does not exist in any mails folder

seems ok new_order.html

@datakick It is not translated but it is present in the mail folder for the shop language swedish. So at least it should be sent. It exist both in the root mail folder and in the theme mail folder. More suggestions please

@datakick I just noticed that the change say ssl. SSL is really depreaced so we use TLS. But perhaps it does not matter, it mostly a name change

I have implemented the code but I doubt it is the problem. Php Mailer already handle the certs correct. And I assume the mail alerts should use the PhpMailer also so it is something else that doesnt work

@datakick Late answer Its very common when you have many domains on your mailserver that you create one cert for all the domains by making lets encrypt create the same cert for multiple domains. its nothing that compromize security but when you get 20-30 domains on the email server it a pain in the but to keep track of all the different serts if you create them one by one. The problem here seems not to be the same. The php mailer works without a problem sendig out mails to customers, but the mail alerts, which I assume also use Php Mailer does not. So hardly the cert cant be the problem I will test the code change

I cant remember any code change datakick have done. Cant find that post

@the.rampage.rado Ok thanks that sorted out that problem. Now all mails to the customer works. BUT. The admin mail still not work for some reason. There is not much to configure in the mail nocice module more than email address and I have put 2 there just to be sure. And if the PHP Mailer module now is correct configured, the admin mail should also work but nothing. And nothing in any log that I can find. I have also checked the mail.log from the mail server but nothinng