Havouza

If you mean server error aka linux server then its strange because the server has 2 shops running and the other one has no issues at all. Error log show no errors. Hypothetical question. Would it be possible to install a new shop and then migrate the old one. The old is 1.4

The above error show up on all products in BO. Also when you want to choose accesories in the shop nothing happens. See attachments Also now I wanted to update the shop from 1.4 to 1.5 and this shows up OH SNAP! WE HAVE ENCOUNTERED AN ERROR Ajax request failed: error Any hints what have happened Anders

Just t add that this works from Sweden but not from Cyprus

Hi All! Suddenly I cant login to the BO. See attachments what happen. The other admin can login with my credentials wo a problem, but I cant login with mine or his. Same with both. Came out of the blue. What to start looking. I have tested with chrome and Mozilla but same problem

No its on domain name. But it must be something else not working. No sites working now. And letsencrypt give error and say domain is still on old ip

I try to migrate one shop to a new vps. But after migration and chage of ip I get connection refused. I have migrated a couple of other sites without a problem but the TB shop refuse. When I change back the ip it works again so it seems that the propagation works as it should. Is there anywhere I must change to the new IP in the shop settings that I have forgotten

Yes it is. Contact me on [email protected] please and we take it from there.

Hi! I need some help with testing. I run a Matomo site and need some help to test the free Piwik/Matomo module for TB. Send a PM or a mail to [email protected] Regards Anders Yuran

SOLVED. Using ChatGPT I found that it was bcrypt and then I could create a new pw hash and use in the db

What kind of encryption algoritm is used? When I try to decrypt it cant find a valid algoritm

Owner has done something so I now have no BO access, and he has not either. I tried to get a new password but that seems to not work either. Only thing I have access to is the db but that is ofc no use because the pw is hashed. Is there any solution for this. HELP HELP HELP

I read somewhere about a module to send email to owners of abandoned carts. Now the owner of the shops want this module but I cant find it anywhere. Any hints?

I have added a new product, activated it and to be sure updated the search index. It show up as normal in BO but cant be found in Front office. When I try to search it I get an error message that no product exist with that article number When I try to preview it from BO I get this message. "You have no access to this product. What can be wrong?

Just to check, emptied cache. dont run nginx so no need. But ofc no difference

Again Why.? I know how to empty cache, we have used TB since 1.0

What do you mean? What will be the difference? The correct lower price is shown on the product but the Block Specisl is empty

TB has a native module called block specials that should show the products that has lowered prices. But nothing happens if I lower price on products, they dont show up. I I set the block to always show even if empty, it always show up, but always empty. We have never used it before, so perhaps we miss something. Any hints?

#e-com Well I have tested to set it to other values but it does not matter. As someone else say, it is how the theme is built like that, and we will live with it. very, very few of our customers use a phone when they shop so its no problem

Go to https://jv74.se/saxlyftare The category image show very small. If the image is downloaded it is as it should, 871x217 pix. If you inspect the code it say the image is 871x217 as it should. What can be wrong. The same problem with all categories The category image settings is 871x217 in settings for images Have no clue what to do.

Ubuntu 20.04 VPS with 32 gb memory. Running 2 tb 1.4 shops. Nothing else on the server. Tb runs on php 7.4.

Can be but here it stopped working the same minute I updated. In both shops the same. Nothing is changed. But there is luckily ps modules for it

Its a core feature as I see it. In BO Settings/Orders you can set a minimum total value to be met before the order is valuated. How it works is up to the developers to explain.

Its a gamble to buy the module and then find out it does not work anyway.

The problem is the same. No profit on smaller sales. Our problem is that we have free shipping on everything and its 100 % dropshipping. Nowadays its just not possible to keep up with all price raises on products and shipping. But it has worked flawless until we updated shop from 1.3 to 1.4 and I have no clue where i goes wrong. It seems thT if you start with a product that is more expensive than the minimum value and then buy more that is under you can then take away the expensive one and it works.

Hi! A hard error to explain but I will try to make it understandable. In our shop we have a 75 € minimum value to be able to shop, Before the update it worked like the customer could not check out if the bvalue was less and he got an message that he must add so and so much value. Not this does not show at all. Even if the customer add products until it is over the 75 € when you try to checkout the shop freeze and you never come to the payment page. BUT if you before you go to checkout add a product with a value over 75€, then in checkout take it away again it works without problem Anyone has seen this before and is there any solution to this bug