[Carriercompare always Retrieving information...]

On 10/25/2019 at 4:44 PM, datakick said:

I offer few paid support packages. The minimum is 2-hour support. 

To fix issue like this would take just a couple of minutes (~20mins). You could use the rest of the time on other issues/bugs, of course. It's valid for 1 year

I prefer to buy your One page chekout module, think is nice, only two questions:

is ready for multishops?

Have it spanish translations?

Thank you very much for your help

[Carriercompare always Retrieving information...]

Thank you very much for your help and interest in helping me.

I'm quite scarce in programming and I don't know how to do what you propose.

If you think you can fix it, we can fix an amount to solve it, if your time allows?

[Carriercompare always Retrieving information...]

Only white screen can i see

[Carriercompare always Retrieving information...]

This is i can see in thirtybees logs:

*ERROR*     2019/10/25 - 08:50:49: Property Address->postcode is empty at line 1036 in file classes/ObjectModel.php
*ERROR*     2019/10/25 - 08:51:03: Property Address->phone_mobile is empty at line 1036 in file classes/ObjectModel.php
*ERROR*     2019/10/25 - 08:52:00: Property Address->postcode is empty at line 1036 in file classes/ObjectModel.php
*ERROR*     2019/10/25 - 08:52:13: Property Address->phone_mobile is empty at line 1036 in file classes/ObjectModel.php
 and server logs:

"POST /modules/carriercompare/ajax.php?rand=1571995250129 HTTP/1.1" 500 27623 "https://ventaregalo.com/carrito" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0"

I have php 7.3 centos 7 in server

[Carriercompare always Retrieving information...]

Hello: can anyone help whis this error in the module:

v_201_81f15105651dacb0970cd4ec1ed27695.js:4 POST https://ventaregalo.com/modules/carriercompare/ajax.php?rand=1571986317760 500 (Internal Server Error)

Please

[Procced to Checkout problems Niara theme]

Thank you very much for yur help Petr it work perfectly now

[Procced to Checkout problems Niara theme]

Can anyone help, problems in Niara theme, quick order:

An invalid form control with name='id_state_invoice' is not focusable.

 autenticacion?back=https%3A%2F%2Fventaregalo.com%2Fcarrito%3Fstep%3D1&display_guest_checkout=1:1 An invalid form control with 

[Carriercompare always Retrieving information...]

Well, it's weird, because it doesn't show any errors.

[Carriercompare always Retrieving information...]

9 hours ago, dynambee said:

What happens further through the checkout process, on step #4 where carriers are usually chosen? Do all the different carriers show up there properly? Can you post a screenshot of that?

I think it's ok

[Carriercompare always Retrieving information...]

7 hours ago, Factor said:

You have all the ranges setup? In the carrier section?  You also put in a address and post code in checkout?

Yes of course

[Carriercompare always Retrieving information...]

42 minutes ago, jmeca said:

Hi. Thanks for your help. If I have the transporters already created. I have downloaded it from here

https://github.com/thirtybees/carriercompare

In the shopping cart do not appear shipping costs as shown in the image

 

I have multishop too

[Carriercompare always Retrieving information...]

16 hours ago, Factor said:

More info needed.  What carriers do you have set up?  Do you get shipping data like prices in checkout? I can find a lot of data on how it is used.  Did you use it in the old ps 1.6?  I looked here on GitHub I don't see any issues logged against the module. https://github.com/thirtybees/carriercompare even the old PS module has on one issue.  https://github.com/PrestaShop/carriercompare/

Hi. Thanks for your help. If I have the transporters already created. I have downloaded it from here

https://github.com/thirtybees/carriercompare

In the shopping cart do not appear shipping costs as shown in the image

 

[Procced to Checkout problems Niara theme]

On 9/18/2019 at 10:19 PM, the.rampage.rado said:

What do you mean by 'the button does not work'? Also if the shop can be configured to use 1 step checkout so we can test it would help.

Hello, thank you for contacting, this only happens in Instant Checkout, when you enter all the data and you reach the final button "proceed to checkout" and you give the button does nothing, does not advance to the next step of the order

you can see it in the following link:

https://luzmayor.com/en/autenticacion?back=https%3A%2F%2Fluzmayor.com%2Fcarrito%3Fstep%3D1&display_guest_checkout=1

In the standard order 5 steps and one page chekout works correctly only fails in instant order

Thank you very much for your help

[Carriercompare always Retrieving information...]

Installed the carriercompare module and is always looking for information does not show results

Any help, please?

https://luzmayor.com/carrito

[Additional address copy of other clients]

After many tests on the server I think the problem was that I had SSI support enabled, because since I disabled it has not reproduced the problem.

I hope it continues like this, thank you very much for your collaboration.

[Procced to Checkout problems Niara theme]

Hello
I have problems with the template because in opc or instant checkout the Procced Chekout button does not work.

I fill in the data and it doesn't go on, any idea? please

I have tb 1.1.0 and Spanish and English language and neither works well

https://expomueble.es

[Additional address copy of other clients]

The problem was some overrides of an uninstalled module that had not been deleted.

Thank you very much for your help and collaboration.

[Additional address copy of other clients]

I only have opcache activated I will deactivate it and see if the problem is solved

[Additional address copy of other clients]

7 minutes ago, lesley said:

I think the caching platform I have seen that integrates with cpanel that causes this is engintron. Ask your host if your server is running that.  @Smile had a very similar issue and it was the micro cache in engintron. 

I'm using plesk and apache no ningx i don't think i have engitron cache

[Additional address copy of other clients]

7 minutes ago, lesley said:

I do not think this is a store problem, I think it is a server issue. Is your site running cpanel? 

No i'm running plesk

[Additional address copy of other clients]

I believe that I have deleted almost all the unnesary modules for my store and continues to leave the address of other customers when I register as a customer, I send you an image

[Additional address copy of other clients]

I have already disabled also the full page cache and cleared by ftp
I use plesk server no cpanel and I'm using multishop in case it's of any help.

I am also deleting all non-original modules to see if the problem is caused by any module.

I will give you more information when I finish all the work.

I bet very strongly on Thirty Bees because I don't like PS 1.7 at all.

I hope it don't disappoint me.

[Additional address copy of other clients]

if I have already cleared all the caches including the browser and cookies and history and continues to leave the address of other customers

[Additional address copy of other clients]

doing tests with another template you also see the address of other customers in the registry so I do not think it has anything to do Niara

[Additional address copy of other clients]

In the additional address I am doing practices to register and I get the address of other customers in the additional address.

I don't know if this is due to the Niara template or the program.

I've been in prestashop for quite some time and I don't remember this problem so it must be new now so you should check it out.

Thank you very much for your collaboration.