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AndyC

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Posts posted by AndyC

  1. Hi ... I've seem to have lost my 5 stars on the email, any way to get this back

    Also why does it send you to authentication page every time you click on the link in the email, very frustrating as guests can't leave reviews, even though it is ticked they can 

     

    Capture1.PNG

    • Thanks 1
  2. 10 minutes ago, lesley said:

    @AndyC The reason that was never done and isn't done in any third party modules is because the data needs to be sanitized. Take paypal for instance, if you pass a payment with a state name, the payment will fail and the user will get an error. It has to be passed with an iso code of the state. That is how most gateways are. So having a typed state really does not work. 

    But when I use my processors website (not prestashop or TB) they don't have a drop down list and I use PayPal and other processors with no issue

  3. While placing a order, I've just had another thought that I wish could be changed..

    Can we do away with State drop down list and have the customer add their own State. I know we still need country but would be much nicer.. Or even having the auto fill address but I understand that would be rather difficult as this is a subscription module

  4. My customers can.. Here is my account for example .. Is this what you are talking about below.. I've never actually deleted my account so not sure exactly what happens after this

    1.JPG.e3666ecb9b38bbd1cad58a583f3b4503.JPG

    and when you press erase you get this message

    2.JPG.c4fb4ea52a85aec4da5d148af6b214f5.JPG

    • Like 1
  5. 24 minutes ago, haylau said:

    I think Andy means in the back office when adding the tracking code to be able to CHANGE the carrier. For example, sometimes a customer chooses Royal Mail for delivery, then when we get the parcel ready we decide to send by Parcelforce instead. So when we add the tracking code we need to be able to change the carrier at that point otherwise they get the wrong tracking URL

    Correct .. I had a customer enquire as to why his tracking code was not found.. So have had to remove.. I used to add a message, but that doesn't get seen by guests, I don't think

  6. 1 hour ago, cienislaw said:

    I hope that new owners have a new default theme for 30b on the roadmap. By new I mean done from scratch, because any other way will be only face lifting without heavy lifting. By a new default theme I don't have in mind anything close to Panda or other commercial themes, not at all. But we need a new theme, based on 2021 design rules, with heavy focus on mobile version and so on.

    Can only agree.. Some themes I've looked at look very old and outdated

  7. 11 hours ago, 30knees said:

    That reminds me of a feature an old software I used had. When switching order status, for one or multiple orders, you could send along a message to each order individually. I used that for messages like: "It's Friday - have a great weekend", "Did you see the football game yesterday? Amazing!". "Happy Easter!" etc. It added a personal touch that customers really appreciated.

    Would this be easily possible in tb? Would anybody else be interested in funding this?

    Zencart did it... and it worked well. as you say you could put messages in.. I used it mostly for tracking and apologies if order was running late , or thanking them for the phone call etc

    • Like 1
  8. Something I have left but need to try and sort out

    At the moment I don't have a H1 tag on my home page as it always leaves a huge gap where ever it is, as image below shows

    Capture.JPG.b5ce58488811bd78a523ac2d607d95ea.JPG

    If I remove the H1, this is how it looks

    Capture1.JPG.baf6687af2a06a12585b8e7edd5eca5a.JPG

    How can I go about adding a H1 tag to my home page without such a huge gap, or is this normal

  9. Rather a old post of mine.. I tried this with Panda and it didn't work at all

    But I am trying again to remove the image block from categories . I have tried a few ideas from Prestashop but none work.

    So in the example below , once you open a category from either your side or top , you normally get all the other subcategories showing at the top

    All I want is the wording as the images take up too much space

    Capture.JPG.74d6dd213d0590d094bbace98c1ed484.JPG

     

    Or if there is a way to change the size of the image , but then remove the text

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