Thirty Bees customer reference

[vincentdenkspel]

I'm trying to add a newsletter subscriber by hand in the backend of MailChimp. Since the latest version I have to add a Thirty Bees customer reference otherwise I can't add the new subscriber. Does anybody know how I can disable this?

[hfxracing]

I am not seeing this in mailchimp are you getting it after you enter their name & e-mail address?

[vincentdenkspel]

After the field 'birthday' https://d.pr/i/NQsHBz

[hfxracing]

@vincentdenkspel wow I do not have that field in my mailchimp I asume you are using the official 30 bees module for the sync to mailchimp? & it's updated and all that good stuff? and the field is always there before you enter anything? Or is itr appearing after you enter a e-mail address?

[vincentdenkspel]

The field is always there

[lesley]

Is it there even if you create a new list?

[vincentdenkspel]

@lesley No, but the new list is not linked nor synced with the site

[lesley]

Makes sense then. The list synced with the site needs specific data. The reference should be the customer id in the back of the shop.

[vincentdenkspel]

@lesley Than my question still stands: how can I disable this or make it at least not mandatory? I only want one list and I want to be able to add new subscribers manually

[lesley]

You can't, the list connected to the store needs specific data from the store. It will break automations and things like that if you disable it.

[vincentdenkspel]

@lesley so how can I add a new subscriber than that is not a customer yet?

[lesley]

You cannot to that list. That list is specifically for the store to manage.

[vincentdenkspel]

@lesley So what should I do? Create a new list and sent the newsletter twice (once to the TB list and once to the 'manual list'?

[lesley]

That could work, yes. We have about 6 lists here we use, all through different channels. It allows us to segment things more.

[vincentdenkspel]

@lesley If I'm not mistaken you can segment within one list. No need to have several lists. Especially if they all receive the same newsletter/information. However, if this is the only way that I have no option. Maybe it is possible to make that field not mandatory in a future version.

[lesley]

Making it not mandatory would break most of the important functionality of the module, so its not really an option.

Yes, you can segment inside a list, and still can. But like I mentioned, lists should be used for channels. There is a difference in channel from someone that automatically comes over from your shop and someone you are wanting to add manually.

Like some of our lists are : from 40 nuggets forum users shops that have been migrated new installations ect.

They are different channels, with different purposes.

[vincentdenkspel]

@lesley What I don't understand is the following: I have a MailChimp popup activated on my site. If someone wants to subscribe they have to fill in first and last name and e-mail address. Once that is done this person is added to the 'main' list (the list that is synced with the store.) Why is this address than 'accepted' without a TB customer reference number?

[lesley]

That would be a question for @mdekker

[vincentdenkspel]

@mdekker thanks

[hfxracing]

Good to know