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New product images defaulting to Thirty Bees product images


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Posted

I tried to update a product image today and even though the new image shows correctly in the backend, the images for that product on the shop homepage and the product page are showing a default Thirty Bees image. I've tried regenerating thumbnails to no effect.

7 answers to this question

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Posted

Try going to Advanced Parameters / Performance under Admin and at the top right corner "Clear cache" button and clear it ..It may still be picking up old images Or clear your browser

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Posted

From what I can tell it looks like the images aren't being deleted and the new images aren't adding. I'm looking in the store/img/cms folder. Is that the correct place to look? If it is a permissions issue, how do I go about fixing it?

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Posted

Images are in root / images / P .. I think they under "P" My File attributes are 755 on folders

Also check these out , not sure if it's your issue ,just searched prestashop images showing default https://www.templatemonster.com/help/prestashop-1-6-x-how-to-fix-missing-product-images-issue.html may be try a few different searches using the word prestashop then your issue..I find a lot of help that way

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