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Error with Mailjet "Failed to authenticate on SMTP"



I'm trying to configure Mailjet to send transactional emails and with all the settings entered correctly in "Advanced Parameters > E-mail", I get this message: Error: Please check your configuration Failed to authenticate on SMTP server with username "XXXX" using 2 possible authenticators

The username is from Mailjet settings, same for the password. When I save, the password disappears. Is this normal? I use the same email in "Preferences > Store Contacts".
"Use PHP's mail() function (recommended; works in most cases)" works perfectly...

How can I get email with Mailjet to work? The plugin has been installed and configured.

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