Admin Search give 500 error

[Havouza]

Hi!

After my finally successful transfer everything works great EXEPT one thing. I I make a product search in the backoffice I get a Servererror 500 directly. I must then close the shop and then start again. to be able to access the backoffice

This is the error in the Apache log
 

'PHP message: PHP Warning:  readfile(/home/jv74/public_html/img/favicon_1.ico): failed to open stream: No such file or directory in /home/jv74/public_html/controllers/front/FaviconController.php on line 69\n', referer: https://www.jv74.se/admin123jv74/index.php?controller=AdminProducts&token=695bff96cd0209d3d36b5d1a0171a381&submitFilterproduct=1

In the eventlog the below message come at the same time. it show up 60 times

*ERROR* 	2019/04/30 - 20:34:16: Call to undefined function imagecreatetruecolor() at line 262 in file classes/ImageManager.php

 

[Billy]

Just a guess is the GD Extension installed?

 

https://www.prestashop.com/forums/topic/521651-1-order-in-bo-returns-error-500/

[Havouza]

Yes the eventlog problem I realised after googling that it was the gd that was not installed. But it solved the 500 error also.

[Havouza]

Perhaps someone can hint about the reason for this lines in the Apache error log. Google no help. Another missing package?

 

[Wed May 01 06:50:44.345737 2019] [proxy_fcgi:error] [pid 30786] [client 172.69.235.139:44430] AH01071: Got error 'PHP message: PHP Warning:  count(): Parameter must be an array or an object that implements Countable in /home/jv74/public_html/classes/ObjectModel.php on line 804\n', referer: https://www.jv74.s

[datakick]

You can safely ignore this, as it's just warning, not an actual error. And it's already fixed in the upcoming version: https://github.com/thirtybees/thirtybees/commit/34ec660385d1c643fde2f97f4c0fdfb9585a0795

 

[Havouza]

Now the same error appears in apache when I try to upload a new module. I also get an immediate 500error. Perhaps this error in the eventlog has something to do with it? zip is installed on the server
*ERROR*     2019/05/01 - 14:19:27: Class 'ZipArchive' not found at line 1200 in file controllers/admin/AdminModulesController.php

Last question then. On the old server I had redit installed and used it for cache. I have now inśtalled it also on this new one and checked if it works and all test are ok. But when I try to test the serber from the backoffice I get only red lines and it tells me to install the server again. I have also installed php-redis. What can be wrong?

Edited May 1, 2019 by Havouza

[Billy]

Which Redis module do you have installed?

Maybe you mean Reddit?

 

[Havouza]

I have the redis server installed. Built from source, the only way to get it to work on Ubuntu 18.04

 

I saw the typo now

Edited May 1, 2019 by Havouza

[Billy]

Sounds like your server does not have "ZIP" installed properly?  Edit sorry...

Man what kind of server is this? It doesn't have basic stuff installed.

Edited May 1, 2019 by Script-Fu

[Havouza]

As I wrote both zip and unzip iz installed and working

[Billy]

Hum makes me wonder

https://stackoverflow.com/questions/3872555/fatal-error-class-ziparchive-not-found-in

I'm just making sure

[Havouza]

I will check. I use php 7.2

[Havouza]

The special zip module for 7.2 was missing so now that error gone.
Only the REDIS cache left to solve

Thanks for the link

[Billy]

Can you link us to the source redis server installed?

[Havouza]

https://www.digitalocean.com/community/tutorials/how-to-install-redis-from-source-on-ubuntu-18-04

 

[Billy]

@Havouza the redis server/module is out of my league. I have never heard of it. So i need to learn more.

I'm sure someone else is better suited than me atm to answer your questions.

However if you would link to the correct module you have installed into the back office.

I'm sure someone else could help you. .

Edited May 1, 2019 by Script-Fu

[Havouza]

There is no module for that. When you choose your cache settings redis will show up as one alternative if you have it installed. Same with memcached

[Billy]

https://addons.prestashop.com/en/website-performance/26866-redis-cache.html

[Havouza]

Well I have never needed a module before, and I am sure not now. It should work without, id did before. But anyway it is not important, i manage without. The cloudflare cdn speed things up enough for our needs

[Billy]

I was just digging around a found that. Like i said i'm trying to get up to speed. It does work without fore sure so nice setup!

Not related but yea!

https://www.prestashop.com/forums/topic/597927-who-has-the-fastest-ps-site/

[Billy]

Hey @Havouza why DO? Cloudways has a button to turn on Redis. Price is comparable!

https://thirtybees.com/blog/setting-up-redis-caching-on-cloudways/

Sorry i couldn't help anymore!

I'm out but probably going to get a Cloudways account myself today thanks to you and Lesley so i can play too!

Good luck!

Edited May 1, 2019 by Script-Fu

[Havouza]

I said Cloudflare, slight difference 😉

[Billy]

3 hours ago, Havouza said:

Last question then. On the old server I had redit installed and used it for cache. I have now inśtalled it also on this new one and checked if it works and all test are ok. But when I try to test the serber from the backoffice I get only red lines and it tells me to install the server again. I have also installed php-redis. What can be wrong?

No log files nothing?

[Havouza]

Nothing, just say that I need to install redis server but that is already installed. But the priority is lewered it works great now until next problem show up. But thatnks for all your help. When you are 65 y.o it take time to learn new things

[Billy]

Hey my friend i'm 55 and your right sometimes takes a little longer but you get there in the end! 

Thank you for helping/teaching me some stuff to!