problem with conversion order paid with module Nexi Xpay

[Guido Buldrighini]

Hi, I have a problem with the Nexi Xpay module installed on an e-commerce based on thirtybees 1.0.8, the order finalized with payment method "NEXI" is created correctly within the administration panel of nexi but the cart on thirtybees is not converted in order , remains as the customer's abandoned cart.
In order to convert the order it is necessary our manual intervention creating an order from the customer's abandoned cart.

[Guido Buldrighini]

Problem solved, I added the NEXI IP addresses in the cloudflare whitelist.

[musicmaster]

It looks like somehow the callback from Nexi after the payment is completed is not processed correctly.

Did you check for php errors in the error log of the server?