x97wehner Posted October 14, 2019 Posted October 14, 2019 I can't find the order return email in the available email list to do a translation. Can someone provide guidance on where it's located so I can do this? Thanks
wakabayashi Posted October 15, 2019 Posted October 15, 2019 I dont know about BO. I always edit the emails in the theme folder with a code editor. I guess you are looking for the order_return_state email template.
x97wehner Posted October 15, 2019 Author Posted October 15, 2019 (edited) 29 minutes ago, wakabayashi said: I dont know about BO. I always edit the emails in the theme folder with a code editor. I guess you are looking for the order_return_state email template. Actually no. The order_return_state is not the correct email that goes out when a return is approved. That's the issue. I can't find the email in in the available templates to translate. I think it should be called return slip or something similar. Edited October 15, 2019 by x97wehner
wakabayashi Posted October 15, 2019 Posted October 15, 2019 can you show a screenshot of the email that is going out? Maybe it's hardcoded 😮
x97wehner Posted October 15, 2019 Author Posted October 15, 2019 (edited) I just found the tpl files under root/pdf. Edited October 15, 2019 by x97wehner
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