x97wehner Posted October 14, 2019 Share Posted October 14, 2019 I can't find the order return email in the available email list to do a translation. Can someone provide guidance on where it's located so I can do this? Thanks Link to comment Share on other sites More sharing options...
x97wehner Posted October 15, 2019 Author Share Posted October 15, 2019 bump Link to comment Share on other sites More sharing options...
wakabayashi Posted October 15, 2019 Share Posted October 15, 2019 I dont know about BO. I always edit the emails in the theme folder with a code editor. I guess you are looking for the order_return_state email template. Link to comment Share on other sites More sharing options...
x97wehner Posted October 15, 2019 Author Share Posted October 15, 2019 (edited) 29 minutes ago, wakabayashi said: I dont know about BO. I always edit the emails in the theme folder with a code editor. I guess you are looking for the order_return_state email template. Actually no. The order_return_state is not the correct email that goes out when a return is approved. That's the issue. I can't find the email in in the available templates to translate. I think it should be called return slip or something similar. Edited October 15, 2019 by x97wehner Link to comment Share on other sites More sharing options...
wakabayashi Posted October 15, 2019 Share Posted October 15, 2019 can you show a screenshot of the email that is going out? Maybe it's hardcoded 😮 Link to comment Share on other sites More sharing options...
x97wehner Posted October 15, 2019 Author Share Posted October 15, 2019 (edited) I just found the tpl files under root/pdf. Edited October 15, 2019 by x97wehner Link to comment Share on other sites More sharing options...
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