CoffeeGuy Posted February 3, 2020 Share Posted February 3, 2020 I have installed a new online customer support chat. I have it all setup, except this HTML code that has to be added. See image.... The online chat module says I have to add it to the footer, which it clearly shows here that it is, and I added the HTML code in the "Optional HTML code" section of the template. Can anyone tell me why I am getting the error in screen shot #2? Thanks! Link to comment Share on other sites More sharing options...
Traumflug Posted February 6, 2020 Share Posted February 6, 2020 I'd start with some trivial HTML to see whether the module rejects HTML in general or if there's something wrong with the code you paste. Trivial HTML would be <div></div>. Link to comment Share on other sites More sharing options...
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