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Posted

Hi
Every night 3-4 carts are generated but not finalized, i.e no customer registrated.
All carts are made within 1 or 2 seconds, which made me think, that they are not real.

is there anything I can do to stop it or find out what is happening

Regards Ben   

Posted (edited)

I had that problem and I fixed it with this module.  Not cheap, but the PS 1.6 version works with TB and it stopped the problem dead in its track.  It has been years now and I almost never get them anymore.

https://mypresta.eu/modules/administration-tools/cart-protection-pro.html

It would be nice to include something similar in the vanilla version of TB to fix this issue once and for all.

Also, @datakick made a free module for TB called blackhole to trap bad bots - that one works wonders too but does not catch all the bad bots.

I use both and I cut down tons of issues with them.

Edited by movieseals
Posted

I would also strongly recommend you try the free module also - they both complement each other nicely and it will fix other issues you may not even know you had with stupid robots.

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