The Pellet Guy Posted July 14, 2020 Posted July 14, 2020 (edited) Today I upgraded to bleeding egde 1.1.x after a reccomendation and its fixed a fair few of the issues I was having However I went 1 step too far I tried to switch to the Niara Theme and thats where it all went wrong bad xml file i recall was the error, now im left with a blank front end except my logo the Bees config says im still using community theme although im presuming this theme switch failed and its over written a few things that are required, I have searched for this issue and not really found a comprehensive answer as to how i can fix this given my situation, no back ups and no server back up. Can I re install the community theme, or do i need to export everything I can, and do a fresh install and re insert all the products images and descriptions everything is still visable in the back office dummy orders products product details customers and customer details . Any help would be apreciated I was due to go live at the weekend Thanks in advance Paul SERVER INFORMATION Server information Linux #1 SMP Tue Mar 17 23:49:17 UTC 2020 x86_64 Server software version Apache PHP version 5.6.40 Memory limit 1024M Max execution time 0 DATABASE INFORMATION MySQL version 5.6.47 MySQL server localhost MySQL name puffdade_thbe465 MySQL user puffdade_thbe465 Tables prefix tbl7_ MySQL engine InnoDB MySQL driver DbPDO STORE INFORMATION thirty bees version 1.1.0-1.1.x Shop URL http://www.thepelletguys.com/ Current theme in use community-theme-default LIST OF CHANGED FILES Changed/missing/obsolete files have been detected. Obsolete files (5) vendor/bin/update-versions vendor/bin/semver vendor/bin/generate-defuse-key admin/CoreUpdaterBackup-2020-07-14--09-01-33 admin/error_log Edited July 15, 2020 by The Pellet Guy
colorful-ant Posted July 14, 2020 Posted July 14, 2020 did you empty the shop cache and the browser cache? i currently only see the maintenance mode. Your php version with 5.6.xxxx should also be updated - this gives more power. try a new update with template change. it can also be due to one or the other module. or change your settings before trying the performance again example and reload: 1
The Pellet Guy Posted July 14, 2020 Author Posted July 14, 2020 I have cleared cache and turned maintenance mode off refreshed tried to reload and same result what is strange is there are 2 instances of Niara theme on themes page and no option to install community theme i tried Niara again and the result is Attempt to install theme Niara despite its invalid config.xml. my initial install of Bees was via softaculous from Cpanel and then i purchased and used the CS Cart to Bees conversion tool, im wondering if my entire proceedure was flawed from the off as i had a lot of problems importing from CS Cart.
Wartin Posted July 14, 2020 Posted July 14, 2020 10 minutes ago, The Pellet Guy said: i tried Niara again and the result is Attempt to install theme Niara despite its invalid config.xml. You can try to see if there is a niara folder inside /themes. If there is, maybe you can rename it to niara-off and upload a full brand new /themes/niara directory from the thirtybees zip full instalation package, using FTP. If you don't have a backup, before trying anything else, just pack the whole TB instalation in a zip and download it. 1
The Pellet Guy Posted July 14, 2020 Author Posted July 14, 2020 (edited) 2 hours ago, Wartin said: You can try to see if there is a niara folder inside /themes. If there is, maybe you can rename it to niara-off and upload a full brand new /themes/niara directory from the thirtybees zip full instalation package, using FTP. If you don't have a backup, before trying anything else, just pack the whole TB instalation in a zip and download it. Well that done the trick made a copy of the installation and saved on the server then onto another learning curve, had to set up and learn FTP ok for you youngens, at 55 things don't work as they should, 🙂 so i downloaded a new installation extracted the themes renamed the existing niara theme to niara-old ftp'd over the new themes went for an install of Niara theme and it worked so repeated with the community theme, now the community theme works again and i have full visuals, all products dummy orders and customers i imported are all good and apart from what i was trying to fix it all works again. whats bugging me is why were pre installed theme files corrupt or missing key files in the first place, now just need to get the blog to show, the copyright to appear and sort out this click and collect issue. Thank you so much Guys really apreciate it Edited July 15, 2020 by The Pellet Guy 1
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