"Add File" button not working

[john_rees]

I have just fresh installed FB (Niara version 1.1.0) and none of the "Add file" buttons are working. Cannot upload an image nor a theme. No error message displayed on the screen. Also getting some other strange weirdness... eg cannot add a product. Is this a permissions thing?

Ideas please

[Smile]

Can you share some pictures, its a bit of a broad question. Did you also consider updating?

[john_rees]

Not sure what pictures there is to post. As described it was a fresh install. Clicking on any "Add file" button does nothing... Nada... nowt... No response, no error message nothing. Cannot add a theme (Panda) because the button is unresponsive. Cannot upload an image because ditto. The server on my provider runs Prestashop for other installs and is fine for them. 

[haylau]

Have you tried switching on debug mode - or check the browser console for errors? Clearing caches? Different browsers?

Edited June 29, 2021 by haylau

[Smile]

@john_rees did you find the issue and solution?

[john_rees]

Hi,

Yes, I switched to Prestashop.

Regards

John

[yaniv14]

Good luck to you. You will need it

[john_rees]

Thank you,

All is good so far, all arising problems have been mostly resolved in the documentation. But the Prestashop community seems quick to respond when asked and very knowledgeable. Thank you for your interest and good luck to you too. The important thing for me is that this shop has been working successfully and continuously since I transferred to Prestashop. 

Regards

John