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bhtoys

Time Exceeded?

Question

I was updating product, got this error.... Now I can't access Products at all in the admin?

 

Maximum execution time of 30 seconds exceeded

in file classes/ImageManager.php at line 316

Source file: classes/ImageManager.php

297:     * @return resource
298:     *
299:     * @since   1.0.0
300:     * @version 1.0.0 Initial version
301:     */
302:    public static function create($type, $filename)
303:    {
304:        switch ($type) {
305:            case IMAGETYPE_GIF :
306:                return imagecreatefromgif($filename);
307:
308:            case IMAGETYPE_PNG :
309:                return imagecreatefrompng($filename);
310:
311:            case 18:
312:                return imagecreatefromwebp($filename);
313:
314:            case IMAGETYPE_JPEG :
315:            default:
316:                return imagecreatefromjpeg($filename);
317:                break;
318:        }
319:    }
320:
321:    /**
322:     * @param     $dstImage
323:     * @param     $srcImage
324:     * @param     $dstX
325:     * @param     $dstY
326:     * @param     $srcX

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1 hour ago, bhtoys said:

I was updating product, got this error..

2 Questions I have for yer:

How much time passed between all OK and I was updating product and got this error ... Issues?

Where do you host?

 

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You have probably uploaded some huge product image. Thirtybees is trying to generate image thumbnail, but because of the source image size it take too kuch time, and pho script time out.

You can either increase script running time (in your cpanel look for max_execution_time settings). If that is not possible, then delete the file you have uploaded.

To do that, you first need to know image ID. This can be deducted from exception stacktrace, look for function parameter value, there will be some id_image somewhere). Once you know the ID, for example 1234, then delete file /img/p/1/2/3/4/1234.jpg

 

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