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Posted

Hello 

I have installed thirtybees for my store (this is subdomain) and still in development  , it went very beautiful great ... except one issue.

"Product images were not showing properly"  (please see the screenshot)

need your help to resolve this , parent domain is SSL from cloudflare protected and sub domain is also SSL

 

my observation : before installing on my subdomain, i have installed thirtybee on test domain , i found images were fine , which is non ssl protected site.

 

Screenshot from 2021-12-01 00-26-41.png

Screenshot from 2021-12-01 00-25-41.png

6 answers to this question

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  • 0
Posted
42 minutes ago, Lokanath said:

I have installed thirtybees for my store

Install it where you it works and set a meta tag telling robots not to index into the header file.

<meta name="robots" content="noindex"/>

  • 0
Posted
8 hours ago, nickz said:

Install it where you it works and set a meta tag telling robots not to index into the header file.

<meta name="robots" content="noindex"/>

Thanks Nickz,

I'm having very minimal coding knowledge.

Could you please tell me the path (file location)... Where do I set the said  meta tag  ... Thanks

  • 0
Posted
9 hours ago, Lokanath said:

Thanks Nickz,

I'm having very minimal coding knowledge.

Could you please tell me the path (file location)... Where do I set the said  meta tag  ... Thanks

sure usually in the themes/name_of_your_theme/header.tpl or header.php

  • 0
Posted
5 hours ago, nickz said:

sure usually in the themes/name_of_your_theme/header.tpl or header.php

Thanks Nickz,

I found the header.tpl (I have uploaded for your reference) file in the theme folder, I have edited the file with the given code and re-uploaded it. but, this is not resolved the issue.

"

<meta name="robots" content="{if isset($nobots)}no{/if}index,{if isset($nofollow) && $nofollow}no{/if}follow">

line 25  

original one i replaced with : <meta name="robots" content="noindex"/>

"

Thanks

 

Screenshot from 2021-12-02 00-35-56.png

Screenshot from 2021-12-02 00-41-01.png

header.tpl

  • 0
Posted

The suggested edit will never solve your issue. It was in connection to your 'in development' installation.

 

To try and solve your issue you should try the following:

1. Clear all caches

2. Update your store to the latest version (1.3)

3. Regenerate your thumbnails (in Images menu)

4. If still no images present in Front End please right click on some missing image and find the complete URL. Copy and paste it in new tab and see if it opens. If it opens please clear your .htaccess file and regenerate it by disabling and then reenabling pretty URLs (in URLs menu section).

 

  • Like 2
  • 0
Posted

Hope that's sorted 2 months later.
Ticking the "cover image" box next to one of the photos helps as well. I've just discovered this after having the same problem
backoffice > catalog > productname > images > "cover" column ticked next to one image

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