Installation in Spanish is stopped in 75%

[josraso]

Well that's what I can not install, I do not know if it's because it's in Spanish or why, always stop at 75% put the following Ajax request failed for process installModules = true with error. Service Unavailable

Attached image Pd: Sorry for my English, I use google translate

https://drive.google.com/file/d/0B67eoATSRGuuRVFOWGFhUlVFcFE

[Delapanlima]

@mdekker no, i am using OPERA Browser. ok, let me try. i will inform if it work.

Thank you

[Delapanlima]

@mdekker Here I sent the attachment.

https://drive.google.com/file/d/0B4IcnC0FE8cyaGNXa3NrN0R4dWs/view?usp=sharing

Thank you.

[Delapanlima]

@mdekker Here i sent the report

Request URL:http://xxxxxx.cloudwaysapps.com/install/index.php?installFixtures=true&_=1503141128705 Referrer Policy:no-referrer-when-downgrade Request Headers Provisional headers are shown Accept:application/json, text/javascript, */*; q=0.01 Referer:http://xxxxxx.cloudwaysapps.com/install/index.php?restart=true User-Agent:Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.78 Safari/537.36 OPR/47.0.2631.55 X-Requested-With:XMLHttpRequest Query String Parameters view source view URL encoded installFixtures:true _:1503141128705

I am sorry for late reply, because i must starting from the beginning.

Thanks

[Delapanlima]

@mdekker it was blank page. i have choose all tab. preview, response and timing.

[Delapanlima]

@mdekker

here i sent the picture for clear: https://ibb.co/kF8iwk

[Delapanlima]

@mdekker Would you want to try it by your self? if you want, i will give you the installation link.

[Delapanlima]

@mdekker yes it is. No, I am installing on english. I think the problem is same since i installing the 1.0.2 english version.

[DaoKakao]

BTW, i've found, that Chrome (and its derives) aren't implements all js/w3c standards completely. So, i use firefox beta for it - and got rid of plenty of problems.

[Occam]

However, as already mentioned above there's need for improvement:

maxinputvars = 10000; (should be enough) max_input_time = -1; (= unlimited) max_execution_time = 300; (or more)

And in case the server has a suhosin extension you should add:

suhosin.get.maxvars = 10000;_ suhosin.post.maxvars = 10000;_

If you have no access to php.ini or/and are not allowed to create one on your own, you can try to change those values through entries in your .htaccess using the following format:

php_value 0000 e.g. php_value max_input_vars 10000

[Fathira]

@mdekker i asked server support see blow Hello,

Thank you for your patience.

I would like to inform you, that I have thoroughly checked the configuration of your hosting account and PrestaShop application and all prerequisites for the functionality of the module, including the provided PHP configuration, have been met. Additionally, we do not impose any accessibility restriction, so the module should be able to connect to the remote server.

Would you please provide us with your CloudFlare login details, so we can further investigate this issue

We are looking forward to your reply.

Best Regards,

Nickola Anastassov

after i send my cdn details seanswer blow Hello,

Thank you for getting back to us.

I have checked the CloudFlare configuration for the domain and it is properly set. To ensure that the CloudFlare HTTP redirect is not causing a connectivity issue, I have temporarily disabled it, however, this did not restore the module's functionality. As the server and your account meet all the requirements of the ThirtyBees script and module and there are no connectivity limitations or blocks for your account, the issues appear to be related to the updater module itself. I would once more advise you to contact the module's developers for further assistance in resolving this issue. In case, that any changes have to be performed on our end, please update us in this ticket or open a new one.

Please do not hesitate to contact us. We are 24/7 at your immediate disposal.

Best Regards,

Nickola Anastassov

dear frind how to solve this issue i successfully updated from 1.1 to 1.2 the same server my site now not any other issue please help thanks

[DaoKakao]

@fathira I think, the better way is to start from the ground. Have you got possibility to check accessibility of TB site from your hosting platform? I mean, have you tried simply make a $ping thirtybees.com or $tracepath thirtybees.com ? What was the answer of that commands?

[Fathira]

thanks for reply and say where is make this code please elaborate please

[DaoKakao]

It depends on your hosting. I have a dedicated server, so i do that thru ssh from the server.

If you have something like a cPanel or Plesk, then try to find something like a 'shell' or 'command interpreteur', 'command line' or something similar.

[Fathira]

my cpanel Server information Linux #1 SMP Wed Jun 21 19:37:37 EDT 2017 x86_64

Server software version Apache

PHP version 7.1.8

Memory limit 512M

Max execution time 600 MySQL version 5.6.35-log

MySQL server localhost

MySQL name xxxxxx_aish524

MySQL user xxxxxx_aish524

Tables prefix legq_

MySQL engine InnoDB

MySQL driver DbPDO CHECK YOUR CONFIGURATION

Required parameters OK

Optional parameters OK

[DaoKakao]

No, i mean you have to activate a cPanel module which allow you ssh access to your web server's environment. When you tune this properly, then you can fire that commands in the command line of your web server

[Fathira]

i am using casper key antivirus that any chance? i mean casperky remote server blocking

[DaoKakao]

You mean, that software is used on your webserver? If so, then it could be a source of an issue.

[Fathira]

no in my pc . my shard server i successfully updated 1.1 to 1.2 one month ago that time not issue

[DaoKakao]

As far as i uderstood you have an issue appeared in the updater module - it shows you "not available" error? Or which issue we discuss now?

[Fathira]

try to update 1.2 to1.3
1) using 1.2 updater that 1.2 updater using admin panel very slow i try click updater module update thirty bees button not working and show this mesage START YOUR UPGRADE Your current thirty bees version: 1.0.2 Are you ready to update thirty bees? UPDATE THIRTY BEES

Going to update to thirty bees version: Not available Channel: and i try old 1.1 updater not slowing issue that goog updating result same update button not working and this message Going to update to thirty bees version: Not available Channel:

[DaoKakao]

So, @mdekker shown up the most probably reason of that. It is obvious, that you webserver doen't have the access to TB update server anymore. The first task you have to do is to find out the source of that blocking.

[Fathira]

@mdekker thanks i send your word to my server staff and check once more ssl side thanks

[Fathira]

@mdekker server thirtybees connectivity see attachment from server staff

[Fathira]

server thirtybees connectivity see attachment

[DaoKakao]

So, if you have an access to the shell, then you can look into logfiles of webserver. It definitely contains error messages related to updater.