zimmer-media Posted August 6, 2017 Share Posted August 6, 2017 I can not refund the items when ordering. I enter the quantity and then click on the next field for the price. After exiting the quantity field, my input disappears and the field is empty. Reimbursement of shipping charges has worked. TB 1.0.2 Link to comment Share on other sites More sharing options...
0 zimmer-media Posted August 16, 2017 Author Share Posted August 16, 2017 Is there already a solution for the problem and if so, which file can I find it? Link to comment Share on other sites More sharing options...
0 alwayspaws Posted August 16, 2017 Share Posted August 16, 2017 @zimmer-media said in No refund possible: I can not refund the items when ordering. I enter the quantity and then click on the next field for the price. After exiting the quantity field, my input disappears and the field is empty. Reimbursement of shipping charges has worked. TB 1.0.2 @zimmer-media thanks for posting this. I haven't reached that stage yet, but need to know. @admin I need to know this, too! @zimmer-media Where do you reimburse shipping charges, please? Link to comment Share on other sites More sharing options...
0 zimmer-media Posted August 16, 2017 Author Share Posted August 16, 2017 @alwayspaws hi stephanie - if you have a refund or a partial refund -> open this order if you need click on the button partial refund then scroll down - quantity and price and shipping fees - then you can use "Re-stock products" and/or "Generate a voucher" after click on partial refund -> credit slip-pdf Link to comment Share on other sites More sharing options...
0 alwayspaws Posted August 16, 2017 Share Posted August 16, 2017 @zimmer-media said in No refund possible: @alwayspaws hi stephanie - if you have a refund or a partial refund -> open this order if you need click on the button partial refund then scroll down - quantity and price and shipping fees - then you can use "Re-stock products" and/or "Generate a voucher" after click on partial refund -> credit slip-pdf Thanks so much! I'm going to copy this reply and test it. I'd give you two points if I could. :) Link to comment Share on other sites More sharing options...
0 zimmer-media Posted August 18, 2017 Author Share Posted August 18, 2017 @mdekker perfect - thank you Link to comment Share on other sites More sharing options...
0 Derbai Posted January 10, 2018 Share Posted January 10, 2018 On Order page I found the AdminOrder section empty. I checked the code and see // TODO: implement refunds So right now is not possible to refund an order directly on the AdminOrder page? For when you suppose it will be done? If it is not done I can develope it and prodive to you? Thanks, Daniele Link to comment Share on other sites More sharing options...
0 wakabayashi Posted January 10, 2018 Share Posted January 10, 2018 @Derbai I don't know what you exactly plan. But I can only say, that it would be great, if you can improve refunds. I think, this is quite a pain in the system right now. For my experiece @mdekker and @lesley love to implement user inputs. You can commit on github. My guess is, that this could only be added to Version 1.1. But this is just my guess. Link to comment Share on other sites More sharing options...
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zimmer-media
I can not refund the items when ordering. I enter the quantity and then click on the next field for the price. After exiting the quantity field, my input disappears and the field is empty. Reimbursement of shipping charges has worked.
TB 1.0.2
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