How set from address in the Phpmailer module

[Havouza]

I need to set a from address for the phpmailer to be able to send email to a gmail address. How can that be done

[Yabber]

The best thing is not to use gmail at all, because google is a criminal corporation that sells access to gmail to various criminal companies.

And if you absolutely want the whole world to read your mail, then:

[Havouza]

I agree fully, thats why I run our own fully secured mail servers as a business for small users. But this is for a customers webshop and he only use gmail so I have no choice. Then your statement about what google do you have not one proof for but its enough that google use the content of my emails for marketing.

[Havouza]

It seems to be a miss understanding. The shop use its own mail to send out customer mails. But no mails is accepted by gmail and I can ofc not tell the cusomers that, well if you have gmail you will not get any mails from us

[the.rampage.rado]

1 hour ago, Havouza said:

It seems to be a miss understanding. The shop use its own mail to send out customer mails. But no mails is accepted by gmail and I can ofc not tell the cusomers that, well if you have gmail you will not get any mails from us

Go to Preferences -> Store contacts and enter your outgoing email there.

[Havouza]

47 minutes ago, the.rampage.rado said:

Go to Preferences -> Store contacts and enter your outgoing email there.

What I understand the store email is only the mail which show up as sender in the mail. That is already correct. But gmail does not accept that. Someone said I need a fixed From in the phpmailer but if I set that the mails are not sent. All other sent mails goes out flawless and when I test the mail settings I get 10/10 score for security etc.

[the.rampage.rado]

You can play with the additional settings in PHPmailer but for me the default ones work as expected. I had similar issues (emails were rejected) because the from email (the one from Store contacts) was different from the user email I was sending from for one shop few years back. Since I synced those - no issues.

Could your host IP be blocked by google for previous spam issues (previous user)? Could you check its reputation?

[Yabber]

I thought that a gmail account is used to send mail in the store and that's why you wanted to change the “from” field in phpMailer.

A common cause of non-delivery of email is the misconfiguration of the DNS zone of the domain from which we send emails. Missing records: dkim, spf, dmarc.
Check your domain to see if it is configured correctly: https://mxtoolbox.com/domain/
You can also check if, due to spam, the domain has been added to some RBL lists: https://www.anti-abuse.org/multi-rbl-check/

 

[Havouza]

No the mail is sent via the email server installed on the same server. But gmail block all mails sent to customers/ suppliers that use a gmail address

[Yabber]

17 hours ago, Havouza said:

But gmail block all mails sent to customers/ suppliers that use a gmail address

I did a test on a client account with a gmail address and all the store's emails are delivered correctly.
Also, the reason for non-delivery of mail is definitely a misconfiguration of the mail server on the hosting.