Chex module and Google Tag Manager - does anything special need to be adapted?

[30knees]

I am using Google Tag Manager. Certain events and values are not being triggered/registered in Chex. For example, the conversion value is not being sent. 

Is this because of Chex being different from the standard checkout and because Chex and GTM need some modifications or is it because of something else? 

[x97wehner]

I ran into the same issues as you a while back. The chex module is great, but it's script driven design doesn't register all types of standard GA triggers easily without custom code work. It ended up being better for our organization to use a different one page checkout tool that fits the GA trigger model more native. We now use the Knowband SuperCheckout instead.

Edited August 8 by x97wehner

[nickz]

Does this help?

https://support.google.com/google-ads/answer/6095947?hl=en

I prefer Matomo though.

[30knees]

Thanks, but it does not help. 

I use Matomo and GTM together.

I want to know which purchases are from Google Ads and what the cart value is. It should work out of the box with the module but something is messing that up. The data is normally taken from the confirmation page.

[nickz]

On 8/6/2025 at 8:51 AM, 30knees said:

The data is normally taken from the confirmation page.

 

What does Chex say?