@lesley said in BrainStorming: Handling Orders in BO:
I have a question with a case in point. Say I have a shop that sells widgets and I take payment with paypal and stripe. Then I have two shipping methods, free and express. If a user calls and wants to change to express, but it increases the order total by $10, what do I do?
In Europe it is not allowed to edit an already send invoice from an order. When we can make in "Order/New Order" negative Quantity in products it will be possible. For example the customer want to change Quantity from 5 to 4, order new product and change shipping.
product 1 -1 -14.99
New product 1 7,99
Shipping Cost -1 -4.99 (make product)
Expres 1 8.99 (make product)
Total .........
New invoice