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Posts posted by bhtoys
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17 minutes ago, musicmaster said:
Yes. Note that there are two widths, weights, etc. One is a field in ps_product used for shipping. The other is a feature.
The fields used for calculating shipping costs have been called shipwidth, shipheight, etc in Prestools
Got ya. However I'm still doing it manually per item... there's no option to click ALL and give them all the same size / weight for shipping?
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Maybe I've missed it, but is it possible to change the weight and height of all items in one category at the same time?
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On 11/8/2024 at 3:26 PM, 30knees said:
Sorry to see you go. What do you want to export? There are a lot of modules that permit exporting data and even services that take data directly from one system to another shop system.
Missed this before. Sorry.
I'm actually sad to see me go as well. But after four years of a bunch of bugs, and some that won't / can't get resolved, I think it's easier for me. My store (brick and mortar) is pretty busy, so I don't always have time to do updates and fix things for the site.
I think Shopify is where I'm headed.
Would love to return to Miva, but the cost is just too high.
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2 hours ago, Yabber said:
Looking at your store https://bountyhuntertoys.com/store/ it is clear to me that absolutely NOTHING in this store has been configured. Starting from such basics as enabling friendly URLs
Lol. I’ve been dealing with that issue for years. It’s well documented on here in my past posts. As are issues like being unable to upgrade to a newer version, etc.
Im not worried about my customer base having to make a new password, a simple email to all customers will inform them of that minor inconvenience.
Shopify suggested Cart2Cart and some others - however I wanted to ask here first.
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Is there a way to export my site to CSV files?
I wish you all luck, but I think it's time I moved on from Thirty Bees.
It came in very VERY helpful when Covid hit, and was only to be a temporary thing for me at the time. I've appreciated all the tips, help, and suggestions over the years, my life has changed in such a way that I don't have the spare time needed to fix or alter things with ThirtyBees anymore, and just want to switch it over to Shopify, and have an employee do most of the things needed there without me having to teach them how to use Thirtybees, etc.
Thanks,
Mike -
On 10/22/2024 at 3:39 AM, datakick said:
What exactly do you mean by 'Order confirmation' emails -- do you mean email sent to customer, or to merchant?
Neither. Test just done.
I didn't get my customer order confirmation, or the Store Order Made email.On 10/22/2024 at 3:39 AM, datakick said:If you are talking about merchant email, then it will be issue with your mailalerts module. My guess is that the email is not correctly translated to your language. Some older thirty bees version (for example 1.1.0 🙂 ) contained a bug that created empty email templates in your /themes/<theme>/modules/<module>/mails/<lang>/ directory when you opened Localization > Translations > Email Translations. Check the path for mailalerts module, and verify that there are no files with zero size. Delete them if they exists.
Mail Alerts check out.
On 10/22/2024 at 3:39 AM, datakick said:Check if the email is logged as sent in Advanced Parameters > Emails. If it's listed there, it's not a thirty bees problem, but issue with your mail server.
I get the test email from that. Just nothing else from the site.
As much as I'd like this to work, I've not made any changes, they just stopped.
Thirty Bees saved my stores ass wen Covid hit and we were in lockdown. So I'm very appreciative of it.
I just don't have the time (or the knowledge) to fix all these little errors that happen. I can't figure out why I'm like the only one that can't update anything on my site, and why errors show up.
Is there a way to export my site to CSV files. I wish you all luck, but I think it's time I moved on from Thirty Bees.
I mean, I don't get any emails from the site at all. But I do get the test one? That makes no sense.
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2 hours ago, the.rampage.rado said:
Wow... 1.1 is ages old, like dynosaurs old. You SHOULD work with somebody and update your site if you can't do it by yourself. MANY (and I really mean MANY) bugs were fixed since then and also MANY security flaws were ironed out. It's a miracle that you have not been hacked.
Well, I did ask for help here before... even said I'd pay someone. Nada.
2 hours ago, the.rampage.rado said:Please, check the following:
Customers -> Contacts - there you should have at least one row in the table with your email set up. Otherwise the customers will not have an option in the dropdown. You have two contact options there so you will see two rows - both emails should be correct.Correct. Nothing has changed and those are still there since day one of install.
2 hours ago, the.rampage.rado said:I've just contacted you via the contact form. Did you receive it?
Negative.
I appreciate all the help you've given me.
I'm tired of things just "vanishing" or missing, or new errors showing up.
Thirtybees is the only cart ive ever used that i've had this many issues with.
I think it's time I find a new one to use. The fact that I've never been able to update my version of TB should of been a sign. -
21 minutes ago, the.rampage.rado said:
There is no thirty bees version 1.6.7. The NEXT major version will be 1.6 and the most current stable version is 1.5.1.
If you are on 1.4 email works in certain way. If you are on 1.5 few things changed so you need to check that and give correct info so we can help.
The module can be downloaded from here https://github.com/eschiendorfer/genzo_turnstile/releases/tag/v.1.0.0 - the first file, instal as usual and you have to make free registration and setup with Cloudflare for their turnstile service.Sorry, that's the core updater.
Says I still have 1.1.0 at the top of the screen however.
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33 minutes ago, the.rampage.rado said:
1. Anything in the server error log?
2. Anything in thirty bees log?
3. What version of thirty bees are you using?
4. If it's >=1.5 did you configure properly one of the email transport modules and did you assign its usage in Email settings?
5. Do you have Mail alerts module installed and properly configured with your email in it?
In order to stop spam from your contact form use Cloudflare Turnstile v1.0.0 - by Emanuel Schiendorfer1. Nothing mentioned there.
2. Nothing at all pertaining to emails.
3. 1.6.7 - I have issues updating past that..
4. I haven't made any changes - the email just stopped working. I don't get the notification that an email has been made to my email anymore.
5. Again, haven't made any changes. But yes, it's in there and while it needed to be updated, I've done so, and did a test order - still nothing.
And thanks for the suggestion for the spam. But I don't quite understand how github works. I'm also not comfortable altering any files. -
I thought it was a glitch or something after I got a TON of spam via the customer service link.
But now I get no emails.
I also apparently don't get any emails from the Order Inquiry (customer service), or Webmaster options anymore either....
I did get the test email. And I've talked to my hosting company. The fact I get a test email, but not an order email makes me think it's something up with ThirtyBees?
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Thanks!!!
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Absolutely would. If I knew where it was…
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Disregard. Found it!
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I'm about to start offering shipping to the US and some other parts of the world. (UK, Australia, etc).
The issue I'm having, is that for any shipping app I install, I need my products to say a rough weight and dimensions.
Selling within Canada, I've always had a flat rate - so I never entered that information into the products.
I do seem to remember someone posting a few years ago about a "catch all" way to highlight a bunch of products and change all their categories, or such. I used it, I forget what I used it for - but it was useful. Does anyone remember what this was? It was free, and I had to install it on my server - which I'm sure it's still there.... just don't remember what it's called.
It's my hope that I can use that and set up an average weight/size for every item that's the same type to save me literally months and months of boring ass inputting. -
7 minutes ago, yaniv14 said:
maybe its not indexed. try to reindex it in back office -> preferences -> search
That solved it not showing in search.... still getting the error however.
EDIT
Ok, that didn't solve it... just added another item, same thing - won't show in search.
Since when do I have to reindex every thing I add? -
I just added a packaged item on my site. It's not showing on search, and when I added it in two sections - I got a warning that it's a duplicate item....
It shows up in the catagories, and in the Site Map as newest items.... but not in the basic search.
Images below.
Any clue why this would be happening?
I should mention, it doesn't matter what two sections I put the item in - I get the error each time.
I already have items in two sections - have for years... no clue why this error would show up now, and not allow it to be in the search bar results. -
Are inodes an issue with most Thirty Bee users?
I never experienced it before, and now I'm clearing the cache nearly every day... -
On 6/13/2024 at 11:02 AM, the.rampage.rado said:
You purchased Tidy module if I remember correctly?
In it there is an option 'Set cheapest combinations as default'
If you have used this function you will most probably have to go product by product and change the default combination.Well that's a poor feature to not include it the other way as well.
It only affects one section, so I guess I'll manually go back and fix them all.
Thanks -
So... nothing?
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When I was done adding items to this page : https://bountyhuntertoys.com/store/index.php?id_category=16&controller=category
It listed the highest priced condition first for everything. That was about 6 months ago.... Now, it's reversed that, and the lowest priced (incomplete) version is shown first.
I'm at a loss, where do I swap that back? I can only assume I did something that forced them all this way. -
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7 minutes ago, nickz said:
If you host won't give you a lot memory and restricts your access have a look for a new host.
The market is in your favor. Webhostingtalk has a lot of offers with discounts.I’ve just renewed for three years: that’s a big chunk of money to kiss away.
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On 5/29/2024 at 5:34 PM, the.rampage.rado said:
Could you check how many files you have in /themes/YOUR_THEME/cache/ ?
766 Is what they came back with.
Taxes Question.
in Technical help
Posted · Edited by bhtoys
So for the last two months, businesses in Canada haven't had to collect tax on toys.
(I sell toys) - So I disabled something on my site to stop charging tax. Issue is... now that it's over, it's only charging one tax for some provinces, and nothing for the one I'm in... I've checked, and all provinces are there with the tax amounts in two sections.
Am I missing something? I haven't had to check this for 5 years.
I'm on TB1.4