[When you delete a category, do the images for those products get deleted as well?]

On 5/10/2023 at 4:28 PM, the.rampage.rado said:

No and no. Even if you delete the produts the images stay on the server. There are plugins that search for those images and delete them, also maintain the db small so worth investing in few bucks to support the developers of those.

 

Also when you delete an image in the product (unasociate it) the image stays on the server.

Thanks. 
I was wondering why my file size kept increasing on my server... it didn't make sense. 
Thanks. 

 

[When you delete a category, do the images for those products get deleted as well?]

When you delete a category, do the images for those products get deleted as well?

Also, When you delete an item from the site, does the image also get deleted from the server?

[Address Change?]

Thanks!!

[Address Change?]

On 11/15/2022 at 5:21 PM, wakabayashi said:

Either a cache issue or you didn't delete/change it in the right module. Which module is that?

Which theme are you using?

Niara Theme. 
www.bountyhuntertoys.com/store - at the bottom.

[Address Change?]

On 11/18/2022 at 5:33 PM, colorful-ant said:

module blockcontactinfos ?

You'd think. But I didn't see anything there. This is frustrating as hell as customers are going to my old location and getting pissed off because my site says I'm located there. 

Everything else says new location. 

[Address Change?]

I need to change my address in the footer. 

I've changed it in my custom blocks. Even deleted the old one, and made a new one. 

Still has old address. Am I missing a spot? My address is correct everywhere else but the footer.
 

[Name of "Change all products" mod?]

I may be mis-explaining it there. 

Awhile back, I inquired about some way to change ALL the settings or weight of items in one catagory section. 
Someone mentioned something I had to install on my server, then use it to change what needed to be done, as I'd be able to change all of them at once. 

I don't remember what it was called - but I did install it, it worked, and I need to use it again - does any of this even make sense?

 

[Fake accounts & Credit Card testing.]

I used to use an offsite payment option with my merchant account. There was too many errors happening with ThirtyBees. Payment processing but not returning back to the site - so I had no clue someone placed an order.

You can’t tell me there’s not an option at signup for ThirtyBees that can verify a user. If a bot is signing up for my site, then attempting 100 CCs within 60 seconds, it’s clearly a bot or a program. 
 

Would the possibility of them entering the correct email twice not be a deterrent?

 

Paypal is a no go. They act like they’re a regulated bank, and they’re not. They hold funds for no reason, side with customers with the most minor of disputes. 

[Fake accounts & Credit Card testing.]

I've had enough. In 24 hours I've had 29 fake customer accounts created strictly for the use of CreditCard testing. 
It doesn't matter what I do, these are constantly attacking my site and hammering it to the point that my merchant account has been cancelled TWICE in the last year due to it happening so much. Over 20,000 worth of transactions have been attempted in the last 24 hours, and of that, 18 credit cards have been verified and I've had to refund them. 

There must be SOME way to stop these fake accounts from being approved. I'm using the bad bot module - but it's just warning me of the behavior after the fact. 

Is there any type of mod, or such that will help. 

I have the google RECAPTCHA installed - that's clearly doing shit. 
I've honestly never had this issue with any other cart I've used until this one - which means nothing, but I've clearly been put on a list of verified sites to use to test cards on. 

And let me say, that while some people my be saying "big deal", just refund the ones that get through. 
It's the massive amount of fake emails that get bounced back to me that's also pissing me off. I just want this insanity to just end. 

They're generally always using a VPN - hidemyass seems to be their fav choice.

[Anyway to block a city? Or Address?]

My website is getting hammered pretty hard from credit card testers. 

I had this problem before, so I set a default minimum of $10 per transaction - that helped... for about 8 months.

Now they're testing for items priced anywhere from $15 to $200

I've blocked a shitload of IP addresses - but they still get through. 

I've changed my keys daily - they still get through. 

So I'd like to block the postal code, or "city" name they use upon registration - both of which are fake.

I don't see a spot to do that - so, is this possible? Can it be done?

[OUT OF STOCK instead of ADD TO CART?]

The biggest complaint I get from people is that items in my store still say "Add To Cart" and that they're just grayed out.

Is there some way to change that to "OUT OF STOCK", or "ADD TO WAIT LIST" or something?

 

[Paid Support?]

9 hours ago, yaniv14 said:

based on the error log you need to increase you php memory limit

Thanks!

Did that, now only these problems exist: 

- Can not use Freindly URLS : I get blank camera photos when I do. 
- Can no longer upload images that are large. Seems anything over 400kb won't upload.

- I can't use core updater. When I tried to update, I now get a blank error page. 

[Paid Support?]

1 hour ago, AndyC said:

Are you able to download the error & decrypt under

• Advanced Parameters
• Logs

at the bottom of the page..

Or is that the decrypted message

 

The only items listed there is my activity... doesn't mention any errors, just Product Deleted, Added, etc. 

[Paid Support?]

While I've made no changes to my site, and my hosting company claims they've made no changes, I have some site errors that I've become stumped on how to fix.

- Can not use Freindly URLS : I get blank camera photos when I do. 
- Can no longer upload images that are large. Seems anything over 400kb won't upload. 
- The "DUPLICATE URLS" link in the admin section now takes me to a 404
- I can't use core updater. (Please update core updater module) - I have no clue how to do this, I updated it in the Module section, and now I get a blank scfreen in the Core Updater section.
- When I try to do a DB backup, I get the error below. And a file that's only half of my past backups. 

 

ThirtyBeesException

Allowed memory size of 33554432 bytes exhausted (tried to allocate 9980256 bytes)

in file classes/db/DbPDO.php at line 158

Source file: classes/db/DbPDO.php

139:     */
140:    public function disconnect()
141:    {
142:        unset($this->link);
143:    }
144:
145:    /**
146:     * Executes an SQL statement, returning a result set as a PDOStatement object or true/false.
147:     *
148:     * @see DbCore::_query()
149:     * @param string $sql
150:     *
151:     * @return PDOStatement
152:     *
153:     * @since 1.0.0
154:     * @version 1.0.0 Initial version
155:     */
156:    protected function _query($sql)
157:    {
158:        return $this->link->query($sql);
159:    }
160:
161:    /**
162:     * Returns the next row from the result set.
163:     *
164:     * @see DbCore::nextRow()
165:     * @param bool $result
166:     *
167:     * @return array|false|null
168:     *

Stack trace

1. classes/db/DbPDO.php:158 source Fatal error()

 

That's all I've found in the last week, and I've spent hours every day attempting to fix something that won't fix. 
So I'm wondering, is there a paid support for Thirty Bees? Or is it always self-help motivated. 

Thanks. 

 

[Errors in backend?]

On 9/9/2021 at 2:48 AM, datakick said:

That's strange. There are few possible reasons for this, none of them very likely

• the file is not readable -- check file permissions
• the smarty context is misconfigured -- maybe some module changed include path to different location... very unlikely

I don't think update to 1.2 would solve this,... but of course it may 🙂I wouldn't worry about modules compatibility, they should work as fine on 1.2 as on 1.1

Sorry to bring up an old post. But this has happened again. 
I can't access the Duplicate URLS link in the backend.
500 error. 

When I try to repeat these steps from before, I get an error message saying " please update core updater module "

This, combined with me being unable to use Freindly URLs is making using ThirtyBees frustratingly impossible. 

 

[Please Help : Images missing with no friendly url.]

20 hours ago, the.rampage.rado said:

If you switch this setting it messes with .htaccess file. I would suggest to backup it with working settings and then delete it completely. Then set the required settings in BO.

If this does not work try clearing all caches - 2 TB caches, manually all your theme cache files and smarty files and if you have some serverside caching enabled it too. Refresh couple of times or try new browser or incognito mode.

Some combination of those items should solve your issue 😉

Sorry, but what does your BO stand for?
So you're saying to switch it over to Friendly Settings ON, then save it. Then delete the htaccess file?

 

[Please Help : Images missing with no friendly url.]

3 hours ago, Wartin said:

Hello.

You can try backing up your .htaccess file, erase it and then in the backoffice regenerate it. From Preferences -> SEO and URLs, just in the bottom there is a 'generate .htaccess file' button.

Well, that one didn't work. Thanks however!

[Please Help : Images missing with no friendly url.]

I'm sure I clicked something wrong by mistake... but I used to have Friendly URLS on, and had images. Something happened, and they started randomly vanishing.  

I found the only wy to get the images to return, was to click Friendly urls off.

Is there something I've accidently clicked to do this?

[QUESTION: Abandoned Cart]

On 2/19/2022 at 7:42 AM, Wartin said:

Hi. I use this module https://module-presta.com/abandoned-cart-customers.html

It's price is $0, you can 'buy' it and download it. It didn't work out of the box, I had to add a line somewhere.

Thanks, it's not quite what I'm looking for (plus, I got an error when I installed it). 

I'm more looking for one that will allow me to send a custom message to people that don't finalize their order - not offer a discount to come back.

[QUESTION: Abandoned Cart]

Is there a module for carts that are abandoned? 
I'm talking - something that, when a logged in user adds items to the cart, and then leaves the site without fulfilling the order - can the site send them an email to say "Hey! What's up? Why didn't you order this stuff?".

Or something to that affect. 
Thanks.

[Error adding discounts?]

Also, it only seems to happen to one section for some reason.

[Error adding discounts?]

 

 

 

 

In the Catalog Price Rules section, when I try to set up a section for sales, I get this error. 
Duplicate entry '2798-0-0-0-2021-12-21 00:00:00-2021-12-25 00:00:00-1-0-0-0-0-...' for key 'id_product_2'
No dates are overlapping when I do it. 

[Time Exceeded?]

I was updating product, got this error.... Now I can't access Products at all in the admin?

 

Maximum execution time of 30 seconds exceeded

in file classes/ImageManager.php at line 316

Source file: classes/ImageManager.php

297:     * @return resource
298:     *
299:     * @since   1.0.0
300:     * @version 1.0.0 Initial version
301:     */
302:    public static function create($type, $filename)
303:    {
304:        switch ($type) {
305:            case IMAGETYPE_GIF :
306:                return imagecreatefromgif($filename);
307:
308:            case IMAGETYPE_PNG :
309:                return imagecreatefrompng($filename);
310:
311:            case 18:
312:                return imagecreatefromwebp($filename);
313:
314:            case IMAGETYPE_JPEG :
315:            default:
316:                return imagecreatefromjpeg($filename);
317:                break;
318:        }
319:    }
320:
321:    /**
322:     * @param     $dstImage
323:     * @param     $srcImage
324:     * @param     $dstX
325:     * @param     $dstY
326:     * @param     $srcX

[Images not displaying properly?]

9 minutes ago, musicmaster said:

Without showing an url or telling us exactly what you have tried it is impossible to help you.

Simply what was suggested above. 
regenerating .htaccess and cleaning the cache.

[Images not displaying properly?]

This did not solve it.