This topic is exactly the same on all community.
1559/5000
Some people are disappointed by the errors appearing on their shop and thus accuse others for these concerns.
But, like all other open source sites, TB is the fruit of sharing experiences and solutions.
On the other hand, in an ecommerce project, we have to do to users who live by the use of the solution and do not accept the fact of not having a perfect solution for them, whereas this solution must be developed for billion configurations and uses.
This does not excuse mistakes but can explain them.
Personally, when I encounter a problem, it is that I did my job as shop manager and I did not perform the necessary tests upstream to avoid planting my livelihood.
We're talking about millions of lines of code, more than the program that sent a man to the moon, so yes, there may be errors and it may have escaped all possible controls. This is the principle. If you adopt the life of an open source project you must also learn the constraints of which the first is to do your tests before any production is done (I never do, but I have the ability to correct quickly).
Here we are talking about payment modules, update, evolution. Currently, I still use PS version 1.6.0.9 and I do not know if I will evolve my version, since I think it works pretty well for me. It's also a learning, if it works, why change?
I fully understand the feelings of some users, but often I noticed that it was more related to a lack of competence in the management of an ecommerce project than in the tool itself because if you want to manage his site alone must acquire all the skills, as we all would to open a business in the real world.
I try to invest on the project at my level and my capacity, but after giving more than 10 years and dozens of thousands of posts on PS, I do less than many others in the community.