papagino

OK I found that the review module "Revws - Reviews v2.3.1 - by DataKick" is the cause of the problem. If I disable the module, then the links for feature products works...

Also, would you recommend that I upgrade thirtybees to Bleeding Edge?

Ya, I think that's what it was, something to do with polyfil dependency... I also noticed that Matomo doesn't track all visits to my site, any idea what could cause it? I have Matomo Web Analytics v1.3.1 - by thirty bees.

OK I will try that. I noticed that my google ranking has dropped a lot recently, maybe the problem with my site has something to do with this...

Also, I had to modified these files for whatever reasons that I don't remember: Changed files themes/community-theme-default/header.tpl modified themes/niara/header.tpl modified Could this be a problem?

Ok, yes I get the same result... I tried disabling Matomo and same problem... Could it be caused by the Canada Post shipping module?

How to I set to view page in mobile view on Firefox?

https://www.miraxsupplements.ca/en/ Let me know if it work and on what type of phone you are using...

I tried on Firefox, Chrome and Samsung internet, same problem...

I am on Android 10, also tested on Android 5.1 and not working on there also... Maybe to old???

What thirtybees version are you using?

For me it not working on Android phone, but is working on tablets and PC... Not sure what's causing this.

I've just noticed that when I view my site on a mobile phone and scroll down to the "Our Featured Products" section, nothing happen if I click on a product image or its "Add to cart" button. Can anyone else able to replicate this? It is working fine on a regular computer, only seeing the problems on mobile devices... I tried to disable and uninstall the Block Featured Products module and this doesn't fix the problem. I am on Thirtybees 1.5.1 Please advise... Thanks

Thanks datakick for the updates, my site is bilingual, maybe the missing "*" in the robots.txt was the problem in my case... Will try the new version and investigate further... Cheers

Yes I did... and that was a very long time ago, a year maybe...

The file robots.txt on the server does have Disallow: /blackhole/ on the bottom...

I just find out that when I do a search for my business on bing and duckduckgo, the page https://www.mysite.com/blackhole/ come up in the search results. If a visitor click on this link, then he is granted with the blackhole page and block from my site. Google however doesn't crawl this page How can I fix this?

The Query did not find anything, however, when looking for sales data created under Prestashop with the "30 days to pay" payment option, the Module Names are different in the database, the name under Prestashop sales was "pay30days" and the new sales under Thirtybees, the name is "custompayments". See the screenshots below: Sales made under Prestashop... Sales made under Thirtybees... If I rename all the "pay30days" in the module column to "custompayments", will this fix the problem or this will cause more problems? Thanks for all your help...

Hi, thanks for your response, yes I did import customers and sales from my previous Prestashop store. If I remember correctly, I used the COD payment module from Prestashop and modified it to create the "30 Days to Pay" payment option as Prestashop did not have a Custom Payment Module to do it. Now, on Thirtybees, I created the 30 Days to Pay payment option with the native "Custom Payment Methods module". So, if I understand what you said above, it is possible that maybe the problem is because the module name I used when it was created on Prestashop may be different from the module name I have created with Thirtybees Custom Payment Module. I will check the orders table, column 'module' for orders that was done under Prestashop to see if this is the case. If this is the cause (module names are different) can I just rename the names in the "module" column for previous Prestashop orders data to the name I now have with Thirtybees for the "30 Days to Pay" payment option? Thanks for your help...

Hello people, I have a Thirtybees 1.5 shop. I have created 2 Custom Payment Methods using the Thirtybees native Custom Payment Methods module. When checking my Error logs in the Backoffice, I get the following Warning and Exception: Warning [CONF_PAY30DAYS _FIXED] is not a valid configuration key classes/Configuration.php:1111 and Exception ThirtyBeesException: [CONF_PAY30DAYS _FIXED] is not a valid configuration key classes/Configuration.php:1112 Any idea what is causing this and how to fix it? Cheers

... Must have, because it was the one I had... Cheers

Yes, I don't recall installing this module, I just installed the Thirtybees version and now the Traffic sources is accurate, however, I still get the blank square for the "Year" period as mentioned above...

Hum! interesting it is Dashboard Activity v6.0.2 - by SLiCK-303. I will investigate... Cheers

Yes, my Thirtybees 1.5 shop is always to date. The Dashboard Activity module is v6.0.2. I suspect this is caused with something in the database, maybe a table not configured correctly. My Thirtybees shop was a new install, not from a migration from Prestashop, however, I imported some tables from my previous Prestashop database (for customers/sales/inventory...) and renamed the tables for thirtybees and used the Database schema repair from the Core Updater tool. On my Backoffice Dashboard page, the traffic source shown is always showing maximum of 3 visits. However, the Stats shown under "Visitors origin" and "Visits and Visitors" from the Backoffice Stats page are recording visits properly for all periods. I also noticed that on the Backoffice Dashboard page, there is nothing showing when I click on Year, just a white square like below. Day, Month, Day-1, Month-1 and Year-1 are working like it should.

*** UPDATE*** When looking in my Error Logs, I can see these two warnings: Attempt to read property "value" on null modules/dashactivity/views/templates/hook/dashboard_zone_one.tpl Undefined array key modules/dashactivity/views/templates/hook/dashboard_zone_one.tpl Could this be related to the problems with visits not being reported? Any help would be appreciated... Cheers