[Translations missing over and over again]

Hi @the.rampage.rado

I reckon my TB is already setup as you recommend. I attach a picture.

[Translations missing over and over again]

Thank you @Occam! I'll try to fix it following your explanations.

I forgot to tell that I'm using Panda theme.

[Translations missing over and over again]

1 hour ago, wakabayashi said:

Are you talking about the BO? In the version I use, there is a bug for BO translations.

Yes, I make the translations in BO.

I'm using TB 1.1.0

[Translations missing over and over again]

6 hours ago, musicmaster said:

If you have a problem that when you translate some text at some location and that translation is later reverted it would help if you could provide a concrete example. Only with such reports people can try to reproduce your problem.

It's difficult to know when the translations are reverted, I always realize it days after I've translated it and checked that it works, but I'll observe it.

[Translations missing over and over again]

4 hours ago, Occam said:

What is your language, and which items did you translate and were afterwards displayed in English again?

My language is Spanish.

The attached picture is a category. I've maked in red colour the texts that I've translated several times.

[Translations missing over and over again]

Hi,

Do you know if is there any bug in TB translations? I have translate to my language some texts several times but suddenly I find them in English once again.

I translate texts in TB menu Location/Translations. Do you think is better to do it in the files through FTP?

Thanks in advance!

[Identification number as not mandatory]

Thank you @datakick!!

[Identification number as not mandatory]

Hi,

I'd like to set as not mandatory "identification number" when I make an order in back-office. Please see attached picture.

Is there any way to do it?

Thanks in advance!

[How to handle returns?]

I've migrated my PS (1.6.0.13) to TB a few days ago and I'm really surprised to learn that refunds don't work as in PS.

When I made a partial refund in Prestashop, a credit slip was created with the parcial amount refunded, not the total of purchase. This doesn't make any sense.

Have you found any solution to solve this issue?

[Change multiple value/field separators on the import page]

Hi,

I'd like to change on the CSV import page the "Field separator" and the "Multiple value separator" ("," and ";") to other symbols.

Thanks in advance!

[ERROR when click on Orders]

3 hours ago, datakick said:

Thirtybees simply does not expect these columns to exist, and that can cause many problems. For example, if these columns don't have default database value, it would not be possible to create new Order Statuses from the back office.

Yes, when I try to create a new Order Status it is assigned ID 0 and name is not displayed. Also, if I try to create a new one I get an error (see attached picture).

[ERROR when click on Orders]

My programmer told me this:

Quote

It's fixed now, I just removed the line 153 that indicated in the file orderstate.php. can you check that you access correctly?

Now I can access the Order page, but I'm afraid it's not the right solution.

[ERROR when click on Orders]

16 hours ago, datakick said:

How did you import the statuses? Did you use some sql script?

Yes, the statuses were imported using SQL, as my programmer tell me.

[ERROR when click on Orders]

4 hours ago, datakick said:

Did you check if tb_order_state indeed contains the 'name' column?

Yes, tb_order_state contains the 'name' column (see attached picture).

Could this issue have been caused because we have imported the Prestashop order statuses to TB?

[combination images on product page]

On 11/5/2017 at 3:35 PM, rand0m said:

I looked into popular themes and they use the default ps behavior but if your working with combinations where you have multiple images for every combination the current behavior is really awkward.

Hi rand0m,

I find myself in the same situation.

I agree with you. This behavior is nonsense if there are several images for one combination. Prestashop 1.6 manage this matter correctly.

Could you fix it?

 

[ERROR when click on Orders]

I can't find the problem. I don't remember installing a module in the last few days.

Anyway, if the issue was caused by the installation of a new module, if I disable the module it will not solve the problem, right?

[ERROR when click on Orders]

Hi datakick,

I think this has happened after making imports of products. Could this column have been generated by the importer?

Thanks in advance!

[Correo confirmación pedido en blanco]

Ya me lo han solucionado. Creo que era porque en las últimas versiones de Prestashop y ThirtyBees no vienen por defecto 3 ficheros que gestionan el envío de los correos electrónicos. Estos ficheros se encargan de recoger la descripción de cada producto e insertarla en los correos. Estos son los 3 ficheros:

order_conf_product_list.txt

order_conf_cart_rules.tpl

order_conf_cart_rules.txt

[Error al importar CSV: no se importa el dto.]

Hola lovershop,

Ya no me pasa, aunque no tengo muy claro el por qué. Te sugiero que pruebes a hacer las importaciones en formato excel (xls/xlsx) para ver si se soluciona, ya que yo empecé a importar en CSV pero ahora hago las importaciones con archivos XLSX y creo que podría ser una causa.

Saludos!

[ERROR when click on Orders]

Hi,

I get an error when I go to orders. It's related to the file OrderState.php file but I don't know why is suddenly happened.

Thanks in advance!

OrderState.php

[URLs amigables sin el ID]

¡Solucionado!

El problema es que estaba cambiando los URL para el idioma inglés, no para el español, porque en el back office me selecciona por defecto el inglés y no me había dado cuenta de este detalle.

Saludos!

[URLs amigables sin el ID]

Hola:

Estoy a punto de hacer una migración de PS a TB y mi problema es el contrario, quiero conservar las URL de Prestashop porque no quiero perder relevancia SEO, pero por más que uso la misma configuración en el menú SEO&URLs, no aparecen las ID.

¿Estoy haciendo algo mal?

¿Tengo que limpiar caché o algo así para que me aplique los cambios y muestre correctamente las URLs?

¡Gracias de antemano!

[Custom Payment Methods not displayed on checkout page]

Hi,

I have add several payment methods in Custom Payment Methods but they are not displayed on check-out page.

Also I get an alert (Property Logger->object_type is not valid) when I a save a payment method.

- TB version: 1.0.8 bleeding edge.

- Theme: Panda

Thank you in advance for your help.

[Blank lines in order email. No products listed]

Hi,

The order email that customers receive, has the purchased products fields empty (see attached image).

Actually, that only happens with some payment methods. For example, the email is correct for card payment orders. But the email has blank fields when the customer has choosen bank transfer or Paypal.

Version 1.0.8 bleeding edge.

Thank you in advance for your help!

 

 

[Correo confirmación pedido en blanco]

¡Hola! Estoy haciendo pruebas con la versión 1.0.8 bleeding edge y cuando recibo el correo con la confirmación de un nuevo pedido, las líneas de los productos vendidos están en blanco, aparecen vacíos todos los campos (adjunto imagen).

¡Gracias de antemano por vuestra ayuda!