ajensen27

Yes, permissions are 755 / 644

You deleted your browsers cookies? I've tried my site on other computers where i've never went on the site before and I'm still getting 500 internal server error. So don't think it has anything to do with cookies. Thanks anyways.

Why did what work before? I was on 1.0.1 and upgraded to 1.0.3 using TB Updater module. Now I have a 500 internal server error on all my front end pages.

Nothing is showing in my logs as stated above from my hosting provider ""It has to be an issue in the script and it’s not reporting errors properly. I’ve installed all required modules, updated quite a bit of your software/server packages, optimized everything, and made sure the php configuration was compatible with the script as per https://docs.thirtybees.com/installation/ "

@mdekker said in Updated to 1.0.3 & Now I'm Getting 500 Internal Server Error: Here is something you can do to isolate the problem. This simple json file contains all the changes that the patch applies: https://api.thirtybees.com/updates/packs/thirtybees-file-actions-v1.0.3.json You can grab these files from a 1.0.2 zip and copy them to your server one by one, basically manually reverting it and see if that solves the problem, if not it must be something else. In case that does solve the problem could you share the exact file with us? Tried this and still got the 500 internal server error every time. How can I reinstall TB without deleting my database or overriding the data?

So the owner of my hosting provider looked at this for me and here's what he said: "It has to be an issue in the script and it's not reporting errors properly. I've installed all required modules, updated quite a bit of your software/server packages, optimized everything, and made sure the php configuration was compatible with the script as per https://docs.thirtybees.com/installation/ All I recommend at this point is try a new installation or restore the old."

It's probably just something I don't have setup properly. It's an unmanaged VPS that I've had for almost 4 or 5 years with no issues. Their website is https://ioflare.com/ and the response time on tickets from the owner is exceptional. But I started using this server management company platinumservermanagement.com to monitor my servers for downtime, etc so I will see if they can figure out the log issue for me. Will provide an update once I have one. Thanks!

Yeah and I restarted Apache as well. Still says the log file is empty.

Ok, checked the Apache logs in WHM for my test domain and it says "The requested log file for the domain “123.com” is empty."

I have WHM for my server as well as cPanel access for the domain.

Yeah I never seem to know how to find it, even in SSH. I've found the folder before but the log is always empty. I've then brought this up to my server management company and they never seem to be able to fix it. I'll try again when I have some time.

Ok, so my URL's in 1.0.1 didn't have back-slashes at the end. I added in the back-slash in my browser window and now I'm getting a 404 Page Not Found. So I think it has something to do with the URL rewriting. Any ideas?

Thanks. I have a VPS so it's not my host. It's just a test site so not a big deal if I have to reinstall but was hoping the 500 internal server error was a known issue and easy to fix.

Updated to 1.0.3 from 1.0.1 and now I'm getting a 500 internal server error on every page except if I go to my site with the live configurator. Am I missing something? Also, when I was using the updater module, I chose to backup my files the first time but it said it had 1,700,000 files to backup. After about a half hour it got down to around 1,500,000 but then I just exited out. I then ran the updater without backing up my files and it finished fine within a few minutes.

I agree. Another thing, you can't search for feature requests. And another thing, once you're in the forums, you can't get back to the Thirtybees homepage or any other part of the site (i.e. feature requests, blog, etc) without fixing the URL yourself. I also had an issue logging in to write a comment yesterday on one of the blogs. I was finally able to log in using my Facebook account which is linked to my DIsqus account.

@lesley Yeah that's true. I think as long as they are well done, then they can work. I just see a lot of small store owners with some bad looking designed banners and it just makes the site look unprofessional. My .02 :)

Should probably steer away from using sliders/carousels anyways. They're pretty useless, take up valuable space above the fold, and slow down your site. There's a lot of articles on the web that back this up.

Here's a few that I can think of off the bat. Newsletter pop-up module with the ability to only show it on certain pages when the user tries to exit the site (i.e. homepage or cart). Google shopping module. There is a current one for Prestashop (developed by Google it says) but it pulls in all combinations and also has a few other issues. Being able to advertise our products on Google effectively is big. Right now, I'm just using the manual upload process but it came be cumbersome when having to change prices, add/delete products, etc. Google customer reviews module. Vastly improve the customer loyalty module. Right now I'm using Loyalty Lion but would rather not pay $70/month for this.

I currently have "Auto-Ship" setup in my store (still using Prestashop 1.6) using a customized Stripe module and it is working pretty well for me. So I will give a few of my ideas on what I currently have setup and what I would also like to see. Each product in my store can bet set to turn on and off auto-ship for that product. The customer is also allowed to order these products without auto-ship. 1 time charge. I'm able to set a discount for auto-ship. I can only set this to 1 value for the whole store but this works for me. Some people might want to have the ability to change the percentage based on each individual product. I'm also able to set up the different auto-ship periods (1 week, 2 weeks, 1 month, etc.). This is for the whole store as well and works fine for my store. But some people might want to be able to set up these time periods for each individual product. At the start of a new auto-ship period for a particular subscription, a new order is created in our system and the customer is automatically charged again in Stripe. Customers are able to purchase product A with auto-ship and product B without auto-ship in the same order. When the time period comes to create a new order, it only creates it for product A. Customers are able to cancel their auto-ship orders any time in their customer account. For customers who checked out as a guest, we would have to cancel those manually. Customers cannot use a voucher on an order that contains a subscription. Ideally I would like for them to be able to use a voucher but it would not discount the subscription products in the cart. And if the voucher was for say $5 off, it would take the $5 off for that order but add it back on for the subsequent orders. Things I don't have due to my developer not being able to complete them for me or I just didn't want to spend the money to have it developed. Being able to change the subscription time period in the cart. Guests being able to cancel (or change) their subscription (preferably by looking up the order in the order look up function). Customer has being able to modify a subscription (the time period, add/remove products, etc.). Also the ability to skip the next subscription. Send a reminder email to the customer a few days (can be set to whatever amount) before the subscription runs again. Have the auto-ship orders created at a certain time (3 am for instance). Right now, my auto-ship orders are created at the same time they were ordered initially. So if a customer placed the initial order at 6 pm, then the subsequent auto-ship orders won't be created till 6 pm. My developer said this is a restriction of Stripes subscription API but if you aren't going to be using Stripe's subscription API and just use the customer token, then I believe this could be done. And of course, add the ability for other payment gateways. Right now, if someone has a subscription product in their cart, I had my developer turn off the ability to pay by Paypal or check. Would love for a customer to be able to pay via Stripe, Paypal or check. There might be a few other things I'm forgetting. I'll add them in later if I remember anything else. You can see how I have auto-ship setup in my current Prestashop store here (https://tinyurl.com/yagsfrgf).

@wakabayashi said in Force customer to chose attribute: @ajensen27 said in Force customer to chose attribute: Can we PLEASE have this fixed in the next release? At least fixed where it only shows available combinations. I have a module that does this for my PS store but it doesn't work as well as I'd like it to. Also, having the "Add to Cart" button (everywhere but the actual product page) show a pop up where the customer would select the combination would be ideal as well. Have you tried out Traumflugs suggestion? I can't see any feature request yet. If somebody add one and post the link here, it surely would get some votes... I'm not really worried about them having to select a combination. Normal default combo works fine for me. My biggest issue is it showing unavailable combinations. If I have a product in size medium that comes with 12 in a package and I have that same product in size large come with a package of 10, if they change the selection from medium to large, package of 12 attribute still shows and gives an error and then they have to switch it to package of 10. This can be very confusing especially when there are 3 or 4 different sizes for a product and they all come in different size packaging. Luckily I have a module to fix this but it doesn't work as great as I'd like. You can see it refreshing, etc. You can see it in action here on my store (running PS 1.6) https://tinyurl.com/yd43ydvu

Can we PLEASE have this fixed in the next release? At least fixed where it only shows available combinations. I have a module that does this for my PS store but it doesn't work as well as I'd like it to. Also, having the "Add to Cart" button (everywhere but the actual product page) show a pop up where the customer would select the combination would be ideal as well.

FYI... See the answer to this feature request https://thirtybees.com/suggestions/stripe-recurring-payments/#comments

@dynambee said in Onepage Check-out like presta 1.7: I think at this point we should trust @mdekker to produce a much improved checkout experience for standard use in 30bz. It sounds like he has made great progress, and no matter the exact path taken there will be no one design that fits exactly with each user's perfect checkout wishlist. Once the 30bz module & theme store goes live there will no doubt be 3rd party checkout solutions available that are tailored to the needs & desires of different segments of the 30bz community. We are all brainstorming. This is always a GOOD thing for development. Checkout is the most crucial part of any e-commerce store so making it the best it can be by brainstorming ideas, especially from a community of e-commerce store owners, is a GOOD thing.

@dynambee said in Onepage Check-out like presta 1.7: @DavidP said in Onepage Check-out like presta 1.7: Yes it is a mess in PrestaShop but it's a psychology effect, people feel it's more anonymous, are lazy or feel they don't want their personal information recorded. Guest checkouts are proven to increase sales in certain markets. I personally use them all the time via PayPal payments so my details aren't recorded. I understand what you're saying and I agree that having guest checkout enabled is a good idea for most shops. However not creating an account changes nothing* about what information the store keeps or doesn't keep with regards to your sale. For physical goods they will have your shipping address, for any sort of goods they will have your email address. Anything paid by PayPal gives at least your name and an email address. If you're paying by credit card then the site owner gets all sorts of information from the card company. Any legitimate tax paying business has to keep basic customer records in case of an audit and some companies must keep more than just basic records. For my business, for example, we have to have names, addresses, proof of export shipment, and of course details about what was purchased. We have to maintain these records for at least 7 years. * Well, technically it means they don't store your hashed password, but everything else is the same. You apparently haven't done much research on the subject of guest checkout (see my post above). And guest checkout still stores the customers name, address, etc for tax purposes.

Really like that address finder too! I know it's just the Google one probably but was done differently than I've ever seen.