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jnsgioia

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Posts posted by jnsgioia

  1. The import status bars do not show the status. That is they are blank the whole time. A completion message shows and the close button appears when the import is complete, but the status bars are always blank. No errors are logged.

  2. This is the response I got:

    Thank you for contacting our Help Desk.

    I am afraid that you the integration of ElasticSearch would not be possible on our Shared hosting accounts as it requires Java, which we do not support.

    If you wish to have it, you should consider an upgrade to our Dedicated hosting plans, where you can have root access and install the desired software.

    https://www.siteground.com/dedicated-hosting.htm

    I hope that you will find this information useful and if you need any other assistance, please contact us again.

    Best Regards,

  3. I updated it again after your fix. I got the green box but it did not have the line "1 file upgrade applied". It remembered the keys for the default store but not store 2. Both stores needed to be toggled to live. I inputted the test keys and toggled live in store one - success. I inputted all keys and toggled live in store 2 - success. So everything is working now.

  4. I updated the stripe module when the notice came in the back office. After updating the api key fields were blank. I reentered the api keys and toggled to the live mode. I got an error message that one or more of the api keys were invalid. I rolled the api keys in stripe, reentered them and got the same message. So I restored the previous stripe module version and now things appear to be working again. I know the old version works as I had a stripe payment earlier today which completed without a hitch.

  5. I have noted this before, but have just had the time to explore it in some detail. The Amazon Payment module in guest checkout saves the address to manufacturers. If you go into the order and edit the shipping address there is a 0 in the email field. If you put the customer's email address in the field and save the address an address is created in the proper place in Addresses. I checked the database and all the Amazon tables have a Type: MyISAM and Collation: latin1swedishci. The rest of the tables have Type: InnoDB and Collation: utf8mb4unicodeci. Should I change the Amazon tables Type and/or Collation?

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