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PayPal 5.3.2 - order paid in PayPal but in tb status "abandoned cart"


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I have an order that is paid and completed in PayPal, but in the shop it shows "abandoned cart" under Customers:Shopping Carts. I only noticed that the customer paid because he said he did and I then took a look in my PayPal account.

Is there any way to troubleshoot how this could have happened?


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Sometimes I have the same problem. Mostly if there is a problem with the order completion. See comment here: https://forum.thirtybees.com/topic/1047/paypal-modul-problem/14

A few days ago I had now for the third time in a foreign order a problem with the shipping costs. In the ordering process in the shop everything was calculated correctly, but Paypal has taken the cheaper shipping costs from Germany, rather than the shipping costs for the country. See the topic just mentioned above.

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Check out this thread of mine..https://forum.thirtybees.com/topic/1256/paypal-issue/4. I've had good luck with beta 4 since I figured out not to have two sites running the same paypal API settings. I have not had any problems with what you are talking about since changing to beta4.

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