This or the official?

[rubben1985]

Hi,

Can someone tell me what is the difference between TB free MailChimp module and the official one (also free)?

Thanks

[rubben1985]

I have tried TB mailchimp and at least the products are not sync...

[lesley]

Your products are not syncing from the module?

[rubben1985]

Not yesterday, but this morning I entered on MailChimp again and it seems it is syncing now. Maybe it takes some time until it is visible

[rubben1985]

Hi @lesley It seems, something do not work. It doesn not sync all contacts, only some. I click in sync and last few days contacts are not updated

I see 3 strange things in my MailChimp list:

1-There are only 2 the 4th April 2- Last subscriber was the 7th. 3- almost all of my last subscribers were unsubscribed after being added

However, as you can see, I had more than 2 suscribers on 4th and there are also subscribers the 8th, 9th and 10th april that do not appear in mailchimp. Here my newsletter list in prestashop:

I already clic in sync manually.

I have multistore and I think it is well set up.

[rubben1985]

thanks @mdekker Let me know when a new version is available so I can try it and let you know if bugs are fixed. When do you think this fix will be released?

[rubben1985]

Thanks. I tried the new version and it synced a few more, but there are still a lot missing :S It says syncing 42 (the total are like 550 but this is maybe because it only sync the new ones?) and it added like 5 instead of 42.

In addition when I click on SAVE it creates an error (but doing click in sync button doesn't)

[rubben1985]

Hi @mdekker save button doesn't produce the error, but it doesn't sync correctly. I have like 600 in one of the shops, but is says: syncing 47. And It doesn't sync all of them either. I even add a new test subscriber, click in sync, but not it was not added to MailChimp.

[rubben1985]

When I tried to select: do not sync, it doesn't work, it just appears selected the previous list. See the video in the next link. https://www.screencast.com/t/LFzQK0xaU

I have also tried to create a new list (you can see in the previous video. It s called Lesielle España 2) in my mailchimp account, but it syncs the same (only 47 of more than 600).

[rubben1985]

suscribers

[rubben1985]

A courious thing I realised: When I tried to sync the list, number of contacts are different depending if I have selected "all stores" or only 1 of them. With all stores is 47. with the specific store that I am trying to sync, number is only 42

[rubben1985]

yes

[rubben1985]

Ok. anyway, 47 or 42 is too less hehe Should be more then 600, but maybe that can be a "key"

[rubben1985]

If you want access to the store, just tell me

[rubben1985]

no sorry, I am just an standard user :S

[rubben1985]

I am using panda theme. It uses its own module (i think it is as minimum, based in the original one and it always worked with other modules)

[rubben1985]

I do not know a lot of msql but I saw the table you say (newsletter) and the active column says 1 for at least 700 users. When you say: module trays to combine customers with active newsletter users.... why is that? Newsletter users are not always customers anyway...

[rubben1985]

Can i Do something more to help you make it work?

[rubben1985]

Tried. Again only 43 subscribers :S

[rubben1985]

sorry for late reply. we are having quite busy time here. Now it subscribes only 26 hehe I will give you access to my store but today we have a very important day (maybe we will be on national television) and I do not want to risk to create problems on the web. After big traffic opportunity is finish, I will give you access :)

[rubben1985]

no no, that Spanish store has like 600 subscribers, the rest of shops only have a few (from 4 to 50 each) but that one hashundreds. If you are not going to do any change, only look at the logs, tell me what do you need: Prestashop backoffice access?

[rubben1985]

pm

[rubben1985]

It works like a charm. Sorry for the misunderstanding, normally panda newsletter module sync well with all other modules

[rubben1985]

at least you found other bugs during the confusion hehehe. Great work