rubben1985 Posted March 27, 2018 Share Posted March 27, 2018 Hi, Can someone tell me what is the difference between TB free MailChimp module and the official one (also free)? Thanks Link to comment Share on other sites More sharing options...
rubben1985 Posted March 27, 2018 Author Share Posted March 27, 2018 I have tried TB mailchimp and at least the products are not sync... Link to comment Share on other sites More sharing options...
lesley Posted March 28, 2018 Share Posted March 28, 2018 Your products are not syncing from the module? Link to comment Share on other sites More sharing options...
rubben1985 Posted March 28, 2018 Author Share Posted March 28, 2018 Not yesterday, but this morning I entered on MailChimp again and it seems it is syncing now. Maybe it takes some time until it is visible Link to comment Share on other sites More sharing options...
rubben1985 Posted April 10, 2018 Author Share Posted April 10, 2018 Hi @lesley It seems, something do not work. It doesn not sync all contacts, only some. I click in sync and last few days contacts are not updated I see 3 strange things in my MailChimp list: 1-There are only 2 the 4th April 2- Last subscriber was the 7th. 3- almost all of my last subscribers were unsubscribed after being added However, as you can see, I had more than 2 suscribers on 4th and there are also subscribers the 8th, 9th and 10th april that do not appear in mailchimp. Here my newsletter list in prestashop: I already clic in sync manually. I have multistore and I think it is well set up. Link to comment Share on other sites More sharing options...
rubben1985 Posted April 11, 2018 Author Share Posted April 11, 2018 thanks @mdekker Let me know when a new version is available so I can try it and let you know if bugs are fixed. When do you think this fix will be released? Link to comment Share on other sites More sharing options...
rubben1985 Posted April 13, 2018 Author Share Posted April 13, 2018 Thanks. I tried the new version and it synced a few more, but there are still a lot missing :S It says syncing 42 (the total are like 550 but this is maybe because it only sync the new ones?) and it added like 5 instead of 42. In addition when I click on SAVE it creates an error (but doing click in sync button doesn't) Link to comment Share on other sites More sharing options...
rubben1985 Posted April 15, 2018 Author Share Posted April 15, 2018 Hi @mdekker save button doesn't produce the error, but it doesn't sync correctly. I have like 600 in one of the shops, but is says: syncing 47. And It doesn't sync all of them either. I even add a new test subscriber, click in sync, but not it was not added to MailChimp. Link to comment Share on other sites More sharing options...
rubben1985 Posted April 15, 2018 Author Share Posted April 15, 2018 When I tried to select: do not sync, it doesn't work, it just appears selected the previous list. See the video in the next link. https://www.screencast.com/t/LFzQK0xaU I have also tried to create a new list (you can see in the previous video. It s called Lesielle España 2) in my mailchimp account, but it syncs the same (only 47 of more than 600). Link to comment Share on other sites More sharing options...
rubben1985 Posted April 15, 2018 Author Share Posted April 15, 2018 suscribers Link to comment Share on other sites More sharing options...
rubben1985 Posted April 15, 2018 Author Share Posted April 15, 2018 A courious thing I realised: When I tried to sync the list, number of contacts are different depending if I have selected "all stores" or only 1 of them. With all stores is 47. with the specific store that I am trying to sync, number is only 42 Link to comment Share on other sites More sharing options...
rubben1985 Posted April 15, 2018 Author Share Posted April 15, 2018 yes Link to comment Share on other sites More sharing options...
rubben1985 Posted April 15, 2018 Author Share Posted April 15, 2018 Ok. anyway, 47 or 42 is too less hehe Should be more then 600, but maybe that can be a "key" Link to comment Share on other sites More sharing options...
rubben1985 Posted April 15, 2018 Author Share Posted April 15, 2018 If you want access to the store, just tell me Link to comment Share on other sites More sharing options...
rubben1985 Posted April 15, 2018 Author Share Posted April 15, 2018 no sorry, I am just an standard user :S Link to comment Share on other sites More sharing options...
rubben1985 Posted April 15, 2018 Author Share Posted April 15, 2018 I am using panda theme. It uses its own module (i think it is as minimum, based in the original one and it always worked with other modules) Link to comment Share on other sites More sharing options...
rubben1985 Posted April 15, 2018 Author Share Posted April 15, 2018 I do not know a lot of msql but I saw the table you say (newsletter) and the active column says 1 for at least 700 users. When you say: module trays to combine customers with active newsletter users.... why is that? Newsletter users are not always customers anyway... Link to comment Share on other sites More sharing options...
rubben1985 Posted April 16, 2018 Author Share Posted April 16, 2018 Can i Do something more to help you make it work? Link to comment Share on other sites More sharing options...
rubben1985 Posted April 17, 2018 Author Share Posted April 17, 2018 Tried. Again only 43 subscribers :S Link to comment Share on other sites More sharing options...
rubben1985 Posted April 18, 2018 Author Share Posted April 18, 2018 sorry for late reply. we are having quite busy time here. Now it subscribes only 26 hehe I will give you access to my store but today we have a very important day (maybe we will be on national television) and I do not want to risk to create problems on the web. After big traffic opportunity is finish, I will give you access :) Link to comment Share on other sites More sharing options...
rubben1985 Posted April 18, 2018 Author Share Posted April 18, 2018 no no, that Spanish store has like 600 subscribers, the rest of shops only have a few (from 4 to 50 each) but that one hashundreds. If you are not going to do any change, only look at the logs, tell me what do you need: Prestashop backoffice access? Link to comment Share on other sites More sharing options...
rubben1985 Posted April 18, 2018 Author Share Posted April 18, 2018 pm Link to comment Share on other sites More sharing options...
rubben1985 Posted April 18, 2018 Author Share Posted April 18, 2018 It works like a charm. Sorry for the misunderstanding, normally panda newsletter module sync well with all other modules Link to comment Share on other sites More sharing options...
rubben1985 Posted April 18, 2018 Author Share Posted April 18, 2018 at least you found other bugs during the confusion hehehe. Great work Link to comment Share on other sites More sharing options...
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