Hi, we will go live with the TB shop in the next time. Unfortunately we have expected a problem:
In the order_conf mail which is sent to the customer, there is no "delivery time" given. It is necessary by law to give the delivery time for each item in this e-mail to the customer.
The delivery time has to be the same as given in the shop for each item near the price.
I am not sure if this problem came from the core of TB, or theme or module "advancedeucompliance" or from all of them when they are working together.
I think -usually- the delivery time should appear in the order_conf mail, but it doesnt? Or is this not supported by TB shopsystem by default?
Do you know where we can have a look at or what to change ?
(attached a picture how it should look, not a picture from our shop, only for example)
thank you
Question
DRMasterChief
Hi, we will go live with the TB shop in the next time. Unfortunately we have expected a problem:
In the order_conf mail which is sent to the customer, there is no "delivery time" given. It is necessary by law to give the delivery time for each item in this e-mail to the customer. The delivery time has to be the same as given in the shop for each item near the price.
I am not sure if this problem came from the core of TB, or theme or module "advancedeucompliance" or from all of them when they are working together.
I think -usually- the delivery time should appear in the order_conf mail, but it doesnt? Or is this not supported by TB shopsystem by default?
Do you know where we can have a look at or what to change ?
(attached a picture how it should look, not a picture from our shop, only for example) thank you
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