x97wehner Posted August 15, 2018 Posted August 15, 2018 After a user logs in to order, if they are in a taxable area, the total updates at the top but doesn't show the tax line until the page is refreshed. It should show the tax line immediately when it calculates the tax into the total.
0 Traumflug Posted August 16, 2018 Posted August 16, 2018 Maybe we find time to investigate what you mean. https://github.com/thirtybees/thirtybees/issues/570
0 x97wehner Posted August 16, 2018 Author Posted August 16, 2018 Not sure I worded it the best way in my initial post. Here is what happens: - User goes on site anonymously and adds a product to their cart - Site is setup to not charge tax unless within a certain U.S. state. Also set to show a separate tax line in the checkout. - User's default cart page shows correctly - price, shipping, total at the top - User enters their shipping information - TB recognizes the state as taxable and adds sales tax to the total line at the top. No separate tax line is displayed. - If user refreshes the page manually, the tax line appears as it should have originally. So, basically the error is that the tax line doesn't appear unless the user refreshes the page. It's confusing to a shopper.
0 doclucas Posted August 17, 2018 Posted August 17, 2018 Sounds like some AJAX call needs to get fixed/modified.
0 Bollo Posted November 21, 2018 Posted November 21, 2018 @x97wehner said in Shopping cart tax display issue: Not sure I worded it the best way in my initial post. Here is what happens: User goes on site anonymously and adds a product to their cart Site is setup to not charge tax unless within a certain U.S. state. Also set to show a separate tax line in the checkout. Accounting companies near me it here... User’s default cart page shows correctly - price, shipping, total at the top User enters their shipping information TB recognizes the state as taxable and adds sales tax to the total line at the top. No separate tax line is displayed. If user refreshes the page manually, the tax line appears as it should have originally. So, basically the error is that the tax line doesn’t appear unless the user refreshes the page. It’s confusing to a shopper. thank you for your professional answer!
Question
x97wehner
After a user logs in to order, if they are in a taxable area, the total updates at the top but doesn't show the tax line until the page is refreshed. It should show the tax line immediately when it calculates the tax into the total.
4 answers to this question
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