toplakd Posted January 22, 2019 Share Posted January 22, 2019 Since gmail started ignoring Reply-To headers, does anyone have some workaround for messages sent through contact form? As if reply is clicked on mail, it automaticly takes customer service address (for:) and totaly ignores Reply-To 🙂 1 Link to comment Share on other sites More sharing options...
0 toplakd Posted January 26, 2019 Author Share Posted January 26, 2019 (edited) Have found a way to fix it so its now working again. I have shop mail as shop@domain, and customer service as customer@domain. both mail accounts are forwarded to my gmail account, and both mails are allowed to send mail from gmail. Now, for replying as customer@domain you have to have it added as usual and checked "is alias" but if you are also having shop@domain mail in gmail, it should not be marked as alias, as otherwise you will always end up replying to customer@domain. So, customer@domain is alias and shop@domain is not an alias. That way clicking on reply adds correct sender from reply-to header. Edited January 26, 2019 by toplakd Link to comment Share on other sites More sharing options...
0 toplakd Posted January 26, 2019 Author Share Posted January 26, 2019 Above saves the reply-to issue, but unfortunately leads to new issue 🙂 If shop@domain is not alias. gmail starts to stack different customers mails into one thread 🙂 LOL Link to comment Share on other sites More sharing options...
0 DRMasterChief Posted January 26, 2019 Share Posted January 26, 2019 Yes i know about this in Gmail (from other causes). It's not useful to use Gmail for such things, even it could be a good service but not for automated shop mails... then it gets to a horrible pell-mell. 1 Link to comment Share on other sites More sharing options...
0 toplakd Posted January 26, 2019 Author Share Posted January 26, 2019 Im using it mainly to answer customers mail, and is handy on phone. But its true that i never searched for good phone app for mails. But as it seems i will have to, even if its easier to have all at one place. Link to comment Share on other sites More sharing options...
0 toplakd Posted January 26, 2019 Author Share Posted January 26, 2019 So i should look for something for accesing all my mails from android and linux. Link to comment Share on other sites More sharing options...
0 DRMasterChief Posted January 26, 2019 Share Posted January 26, 2019 ...for Android....  - this IS a problem, i did not find a good and GDPR fine solution. I dont want to save such customers data in a bad app somewhere in the world....  For Linux it is easy and safe, you will find a lot. 1 Link to comment Share on other sites More sharing options...
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toplakd
Since gmail started ignoring Reply-To headers, does anyone have some workaround for messages sent through contact form?
As if reply is clicked on mail, it automaticly takes customer service address (for:) and totaly ignores Reply-To 🙂
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