AndyC Posted March 5, 2019 Posted March 5, 2019 Is anyone having issues with their checkout .. As on my main site I have it installed and is working fine, but every time I try and change something it seems to disable everything and then the cart ends upbeing squashed up to the left. The only way I can restore it is to do a complete site restore from a backup. I have just done a clean install of the latest version of TB installed the checkout tried to do some changes a few days later and the exact same thing has just happened. As far as I know it worked fine in the 1.07 version as that is where I started off on... I am over the 3 months period so would have to pay to get the work done
haylau Posted March 5, 2019 Posted March 5, 2019 Which module version? We had these issues and upgraded to module 5.06 and that solved it
AndyC Posted March 5, 2019 Author Posted March 5, 2019 Yeah I tried upgrading by just installing new files and completely un-installing and reinstalling module, still did it and the insecure image returned on https as well so had to do yet another restore from backup. Thing is if I don't touch it it works fine but as soon as I try and change anything it turns off ..Very frustrating
haylau Posted March 5, 2019 Posted March 5, 2019 They are the same symptoms we had. i think it was the upgrade from TB1.07 to 1.08 that caused it. I still had the contract, so talked to them. All they said was that they had installed 5.06 and it now works. To be honest, although I really like Knowband we have actually switched to the OBC from www.presteamshop.com which just seems a little more "on it"
AndyC Posted March 5, 2019 Author Posted March 5, 2019 Sadly my website have hit rock bottom and don't really have the money to buy a template and new checkout as they are quite costly .. i 've just seen I installed the older version .. I'll try and reinstall the latest version soon and see how that goes
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