Jump to content

Welcome, Guest!

By registering with us, you'll be able to discuss, share and private message with other members of our community.

  • 0
Amanda1

Unable to login after migration - white screen

Question

Hi

I migrated from PS 1.6.xx last night but have not been able to login the backend.

Do we still logon the same way?

On the front end both of my stores have the maintenance screen

 

Many thanks1252714719_login30bees.png.9a02d368203b3753cf0f25745cfcab29.png

Share this post


Link to post
Share on other sites

5 answers to this question

Recommended Posts

  • 0
40 minutes ago, wakabayashi said:

Try to delete your cookies. This could help!

Thanks. But no luck

 

 

Share this post


Link to post
Share on other sites
  • 0

Thanks, no luck from what I could understand of it... I think I will try & restore

3 hours ago, wakabayashi said:

Hm I checked the url and understand now, that you don't even see the login page. I thought you will get a white screen after you try to login.

Maybe this thread from ps forum can help you: https://www.prestashop.com/forums/topic/592769-admin-login-blank-page/

Thanks, no luck from what I could understand of it... I think I will try & restore & start again

Share this post


Link to post
Share on other sites
  • 0

White page means a substantial problem, like a PHP syntax error. Time to look up the server's error log, if available.

If your hoster doesn't provide an error log (ridiculous, but some actually do not), move overrides and non-thirty-bees-modules aside:

- Using FTP, find all pages with .php suffix in overrides/, which are not index.php, and rename them to ....php.off.

- Create a folder "modules.off" at the root of the filesystem.

- Move all modules not from thirty bees out of modules/ into modules.off/. In doubt, move more of them, a shop basically works without any modules.

- Delete cache/class_index.php. thirty bees will regenerate it.

  • Like 1

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...