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Gorka

Bad gateway (502) on order confirmation [solved]

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Hi,

I'm setting up the Stripe module and everything works fine except for the final step (the order confirmation page displayed to the customer).

This is the URL causing problems: /gb/module/stripe/validation?type=checkout

  • The order is generated properly and the payment status is correct.
  • Payment is received in Stripe.
  • Email is sent to the customer.

I'm using:

  • Nginx/1.10.3
  • PHP 7.4.

Notes/ideas:

  • The backoffice tells me about a problem with TLS 1.2 (Install TLS v1.2 support on your server.). Could this be related to it?
  • Could the 'gb' at the beginning of the URL what is causing problems? (/gb/module/stripe/validation?type=checkout)
Edited by Gorka

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Thanks for the reply @30knees.

It is weird since the server has TSL 1.2 support (I've checked it). And so does say the Stripe module configuration:

image.png.4af139b25866798db3d58b39da856df4.png

But, if I go to Advanced Parameters -> Configuration Information it says there is no support for TLS 1.2:

image.png.47c3b74fe885d9fde29aaab20d1dc37e.png

Any ideas?

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Hi @veganline. Tried that but it didn't work.

What worked for me was changing the Ciphering configuration under Advanced Parameters / Performance to the following value (I had PHP Encryption library).

Has anyone else seen this problem?

image.png.6eb4798466c96623f986a93da3720f2e.png

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