loetje88 Posted December 25, 2020 Share Posted December 25, 2020 Hi all, When uploading images in the backoffice, it remains empty with just the standard camera icon. If i click this, i do see the image, and images does diplsay front office as well. I definitely would need to see the images in backoffice as well sinds we would need lots of different pictures for one product. any one has an idea? Link to comment Share on other sites More sharing options...
AndyC Posted December 25, 2020 Share Posted December 25, 2020 Might be the image is missing from Preferences / Images .. Also further down Regenerate thumbnails Link to comment Share on other sites More sharing options...
loetje88 Posted December 25, 2020 Author Share Posted December 25, 2020 9 hours ago, AndyC said: Might be the image is missing from Preferences / Images .. Also further down Regenerate thumbnails Hi andy, Thanks for the reply, but unfortunately thats not the case. Images are there under the preferences (installed by default and not altered) and i have already regenerated many, many times. The image is there if i click the camera icon (pop up view with the correct image) but it will only shows the "empty" camera image. Link to comment Share on other sites More sharing options...
musicmaster Posted December 26, 2020 Share Posted December 26, 2020 Those backoffice images are stored under the /img/tmp directory. And they are generated independently from the image formats in Preferences. So maybe there is some issue with the rights for this directory. Link to comment Share on other sites More sharing options...
loetje88 Posted December 27, 2020 Author Share Posted December 27, 2020 22 hours ago, musicmaster said: Those backoffice images are stored under the /img/tmp directory. And they are generated independently from the image formats in Preferences. So maybe there is some issue with the rights for this directory. hi musicmaster, just checked - the rights for the folder is set at 0755, the files are set for 0664. Im not sure, but these would be the right ones i believe? Link to comment Share on other sites More sharing options...
The Pellet Guy Posted December 27, 2020 Share Posted December 27, 2020 I had a similar issue is this for every image or just random images not showing? My problem was simply .JPG was not liked and I changed the extensions to .jpg and all worked Link to comment Share on other sites More sharing options...
loetje88 Posted December 28, 2020 Author Share Posted December 28, 2020 12 hours ago, The Pellet Guy said: I had a similar issue is this for every image or just random images not showing? My problem was simply .JPG was not liked and I changed the extensions to .jpg and all worked Hi! Its for every image unfortunately. Did you changed the extension from the image itself, or the setting to jpg only? thanks! Link to comment Share on other sites More sharing options...
loetje88 Posted December 28, 2020 Author Share Posted December 28, 2020 Just tried to alter preferences/images to jpg only, checked the file extensions (which are jpg), regenerated, but no luck . Still no images... Link to comment Share on other sites More sharing options...
The Pellet Guy Posted December 28, 2020 Share Posted December 28, 2020 My issue was blog related and a few random images missing sitewide just a basic extension change, solved my issue sounds like your issue is different Link to comment Share on other sites More sharing options...
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